18 Jobs At Core Code io
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Nairobi, Kenya
Job summary
Remote Positions At Core Code io
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Data Processing Specialist KE
Data Entry Clerk KE
Administrative Coordinator KE
Scheduling Coordinator KE
Project Coordinator KE
Office Assistant KE
Administrative Assistant KE
Operations Assistant KE
Project Assistant KE
Client Support Specialist KE
Lead Generation Specialist KE
Business Development Representative KE
Customer Support Specialist KE
Customer Support Agent KE
Appointment Setter KE
Customer Care Representative KE
Sales Representative KE
Sales Associate KE
Data Processing Specialist – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Data, Business Analysis and AI; ICT / Computer
About the Job
We are looking for a meticulous and analytical Data Processing Specialist to handle the collection, processing, organization, and maintenance of data across company systems and databases. The successful candidate should be comfortable handling substantial amounts of information while maintaining high standards of accuracy, consistency, and efficiency.
Key Responsibilities
Gather and organize information from various data sources.
Enter, update, and maintain records in databases, spreadsheets, and internal systems.
Check information for completeness, accuracy, consistency, and proper formatting.
Detect and resolve duplicate records, errors, and inconsistencies.
Carry out data validation and quality assurance checks before records are finalized.
Keep digital files, records, and supporting documentation properly organized.
Prepare and transform data for reporting and analytical purposes.
Support data imports, exports, migrations, and system updates.
Keep clear records of processed data and completed assignments.
Prepare spreadsheets, summaries, and reports when required.
Adhere to established data processing procedures and quality requirements.
Handle confidential information responsibly and discreetly.
Investigate discrepancies and work with relevant teams to resolve them.
Complete assigned work within required accuracy, productivity, and turnaround targets.
Communicate data-related concerns and requirements to the appropriate teams.
Required Skills
Exceptional attention to detail and accuracy.
Strong organizational and time-management abilities.
Good analytical thinking and problem-solving skills.
Proficiency in Microsoft Excel or Google Sheets.
Confidence working with databases, spreadsheets, and digital systems.
Ability to efficiently process large volumes of information.
Strong data entry and information management capabilities.
Ability to detect missing, inconsistent, or incorrect information.
Good written and verbal communication.
Ability to follow established procedures and detailed instructions.
Strong commitment to confidentiality and data quality.
Ability to work independently while handling several priorities.
Dependable, systematic, and proactive working style.
Requirements
Previous experience in data processing, data entry, data management, administration, operations, or a related position.
Experience working with spreadsheets, databases, or data management platforms.
Strong computer and digital literacy.
Experience conducting data validation and quality-control activities.
Ability to meet deadlines without compromising accuracy.
Ability to work independently and coordinate effectively with remote teams.
Reliable internet connection and an appropriate remote-working setup.
Professional, organized, dependable, and detail-focused approach.
English proficiency is required where the role involves English-language teams or documentation.
Method of Application
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Data Entry Clerk – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Data, Business Analysis and AI; ICT / Computer
About the Job
We are seeking a dependable and detail-conscious Data Entry Clerk to input, update, verify, and maintain information within company databases and systems. The ideal applicant should be capable of handling high volumes of information while maintaining accuracy, consistency, confidentiality, and productivity.
Key Responsibilities
Enter information into company databases, spreadsheets, and internal platforms.
Update existing records and verify that information is complete and correct.
Detect and amend data-entry mistakes, inconsistencies, and duplicate records.
Maintain well-organized digital records, documents, and files.
Process information received through forms, documents, emails, and other sources.
Conduct routine data validation and quality checks.
Keep existing records current and accurate.
Follow established data-entry procedures and maintain proper records.
Assist with data collection, organization, and reporting activities.
Retrieve information from databases and internal systems when requested.
Protect confidential business and sensitive information.
Record completed assignments and report discrepancies to the relevant team.
Meet required productivity, accuracy, and turnaround targets.
Provide data-related administrative support to other teams.
Required Skills
Excellent accuracy and attention to detail.
Strong typing and data-entry abilities.
Good organization and time-management skills.
Ability to recognize errors and inconsistencies.
Ability to perform repetitive work without compromising accuracy.
Proficiency in Google Sheets, Microsoft Excel, or comparable spreadsheet applications.
Comfortable working with databases, digital platforms, and document-management systems.
Good written communication and comprehension.
Ability to process large amounts of information efficiently.
Ability to follow established procedures and workflows.
Ability to work independently and meet deadlines.
Professional and trustworthy approach to confidential information.
Requirements
Previous experience in data entry, administrative support, records management, office administration, or a related role.
Experience using spreadsheets, databases, or data-management systems.
Demonstrated ability to maintain accuracy and productivity.
Strong computer and digital skills.
Ability to manage several assignments and meet deadlines.
Ability to work independently and collaborate with remote teams.
Reliable internet connection and suitable equipment/setup for remote work.
Organized, dependable, professional, and detail-oriented approach.
English proficiency is required where information is processed or communicated in English.
Method of Application
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Administrative Coordinator – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Administration / Facilities
About the Job
We are looking for a proactive and well-organized Administrative Coordinator to coordinate administrative functions, support day-to-day operations, and help maintain efficient internal processes. The position requires someone who can manage competing priorities while keeping schedules, records, communications, and administrative activities properly coordinated.
Key Responsibilities
Coordinate routine administrative activities and support business operations.
Manage calendars, appointments, meetings, and schedules.
Facilitate communication and information flow between internal teams and external contacts.
Maintain organized digital records, files, documents, and databases.
Prepare, revise, and circulate reports, presentations, spreadsheets, and other documents.
Monitor assigned administrative tasks, deadlines, and follow-ups.
Support onboarding and other internal administrative activities.
Handle routine emails, requests, and inquiries and direct them appropriately.
Organize meetings, calls, events, and other business activities.
Assist with invoices, expenses, purchase requests, and related administrative processes.
Keep administrative records accurate and properly documented.
Identify inefficiencies in administrative processes and suggest improvements.
Provide managers and employees with administrative and operational support.
Protect confidential company information.
Ensure established administrative procedures and company policies are followed.
Required Skills
Excellent written and verbal communication.
Strong organizational and coordination abilities.
High level of accuracy and attention to detail.
Strong prioritization and time-management skills.
Ability to manage several tasks and deadlines at once.
Good problem-solving and follow-up capabilities.
Proficiency in Google Workspace or Microsoft Office.
Comfortable using calendars, spreadsheets, project-management applications, and digital communication tools.
Strong documentation and record-keeping skills.
Ability to work independently, show initiative, and adjust to changing priorities.
Professional and discreet handling of confidential information.
Requirements
Previous experience in administrative coordination, office administration, operations, executive assistance, or a related position.
Experience coordinating schedules, meetings, documents, and administrative procedures.
Strong computer and digital skills.
Ability to manage multiple priorities in a fast-moving environment.
Strong communication and interpersonal abilities.
Ability to work independently and collaborate with remote teams.
Strong organizational skills and ability to meet deadlines.
Reliable internet connection and suitable remote-working setup.
Professional, proactive, organized, and dependable attitude.
English proficiency is required when coordinating with English-speaking teams, clients, or stakeholders.
Method of Application
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Scheduling Coordinator – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Administration / Facilities
About the Job
We are seeking a responsive and highly organized Scheduling Coordinator to manage appointments, calendars, meetings, and related coordination activities. The successful candidate should be comfortable handling multiple schedules, communicating with different stakeholders, resolving scheduling conflicts, and ensuring appointments are properly arranged.
Key Responsibilities
Manage calendars, meetings, appointments, and other schedules.
Arrange, reschedule, and confirm appointments according to availability and business needs.
Communicate with customers, clients, employees, and other stakeholders about scheduling matters.
Review calendars for conflicts and make appropriate adjustments.
Send reminders, confirmations, and follow-up messages.
Coordinate meetings across teams, locations, and time zones when necessary.
Keep scheduling information accurate in calendars, CRM systems, and internal platforms.
Record cancellations, changes, and missed appointments.
Follow up on pending appointment requests.
Prepare scheduling reports when required.
Ensure scheduling procedures and service standards are observed.
Communicate changes promptly to affected teams.
Provide administrative assistance related to scheduling.
Identify repeated scheduling problems and suggest process improvements.
Maintain a professional and customer-oriented approach.
Required Skills
Excellent written and verbal communication.
Strong organizational and time-management abilities.
Excellent attention to detail.
Strong calendar and scheduling skills.
Ability to manage numerous appointments and priorities.
Effective follow-up and problem-solving skills.
Professional communication with customers, clients, employees, and teams.
Proficiency with Google Calendar, Microsoft Outlook, Google Workspace, or similar tools.
Comfortable using CRM systems, spreadsheets, email, messaging platforms, and other digital tools.
Ability to perform effectively in a fast-paced environment.
Adaptability when schedules change.
Professional, dependable, and responsive approach.
Requirements
Previous experience in scheduling, appointment setting, administrative support, coordination, customer service, or a similar role.
Experience handling calendars, appointments, meetings, or scheduling requests.
Experience communicating with customers, employees, clients, or other stakeholders.
Strong computer and digital skills.
Ability to accurately manage multiple schedules and deadlines.
Ability to work independently and with remote teams.
Reliable internet connection and suitable remote-working setup.
Professional, organized, dependable, and proactive attitude.
English proficiency is required where the position involves English-speaking customers, clients, or teams.
Method of Application
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Project Coordinator – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Project and Program Management
About the Job
We are looking for a detail-oriented Project Coordinator to assist with project planning, organization, execution, and follow-up through the project lifecycle. The ideal candidate should be able to coordinate people and activities, monitor deadlines, maintain project records, and help ensure deliverables remain on track.
Key Responsibilities
Assist in planning projects, timelines, and deliverables.
Coordinate activities between internal departments and external stakeholders.
Monitor schedules, milestones, deadlines, and assigned responsibilities.
Maintain current project records, documentation, and status reports.
Arrange project meetings, calls, and follow-up activities.
Prepare agendas, meeting notes, reports, presentations, and other project documents.
Track project progress and communicate updates.
Follow up on outstanding tasks to support timely completion.
Identify possible delays, risks, and issues and escalate them appropriately.
Maintain project information within project-management systems and company platforms.
Facilitate communication between departments and stakeholders.
Assist with resource planning, task allocation, and project logistics.
Support process and workflow improvements.
Ensure project documents and deliverables remain organized and current.
Provide day-to-day support to project managers and team leads.
Required Skills
Excellent verbal and written communication.
Strong organization and time management.
Excellent attention to detail.
Strong project and task coordination skills.
Ability to handle multiple deadlines and priorities.
Effective follow-up and problem-solving abilities.
Ability to work with different teams and stakeholders.
Proficiency in Google Workspace or Microsoft Office.
Comfortable using project-management systems, spreadsheets, communication tools, and digital collaboration platforms.
Strong documentation and reporting skills.
Ability to work independently and take initiative.
Adaptability when priorities change.
Requirements
Previous experience in project coordination, project administration, operations, or a related role.
Experience coordinating tasks, meetings, schedules, and project documentation.
Experience with project-management or collaboration tools.
Ability to monitor several deliverables and deadlines.
Strong communication and interpersonal skills.
Ability to work independently and collaborate with remote teams.
Strong attention to detail and accurate record keeping.
Reliable internet connection and appropriate remote-working setup.
Professional, dependable, organized, and proactive approach.
English proficiency is required where the role involves English-speaking clients, teams, or stakeholders.
Method of Application
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Office Assistant – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Administration / Facilities
About the Job
We are seeking a dependable and organized Office Assistant to provide general administrative support and contribute to the smooth running of daily business activities. The successful candidate should be professional, detail-oriented, and comfortable handling documents, communication, schedules, data, and routine office duties.
Key Responsibilities
Provide general administrative assistance to managers and team members.
Maintain digital and physical files, documents, records, and databases.
Handle routine emails, messages, calls, and administrative requests.
Assist in arranging meetings, appointments, and team activities.
Prepare, format, and update reports, spreadsheets, presentations, and documents.
Perform data entry and verify information.
Coordinate requests and information between internal teams and external contacts.
Monitor assigned tasks, deadlines, and follow-ups.
Assist with invoices, expenses, orders, and related records.
Support office supplies, equipment, and other routine office requirements.
Assist with meetings, events, and internal activities.
Keep administrative records current and accurate.
Support onboarding and other internal administrative processes.
Identify administrative concerns and assist in finding practical solutions.
Maintain confidentiality when handling sensitive business information.
Required Skills
Excellent verbal and written communication.
Strong organizational and time-management skills.
Excellent attention to detail.
Ability to prioritize and manage several assignments.
Good problem-solving and follow-up skills.
Proficiency in Google Workspace or Microsoft Office.
Comfortable using email, calendars, spreadsheets, databases, and digital communication tools.
Strong data-entry and documentation abilities.
Professional communication with internal and external contacts.
Ability to work independently and demonstrate initiative.
Adaptability and willingness to learn new tools and procedures.
Dependable, professional, and organized working style.
Requirements
Previous experience in office administration, administrative support, office assistance, coordination, or a related position.
Experience handling documents, schedules, emails, data, and routine administrative duties.
Strong computer and digital literacy.
Ability to manage multiple priorities and meet deadlines.
Good communication and interpersonal skills.
Ability to work independently and collaborate with remote or office-based teams.
Reliable internet connection and suitable remote setup where applicable.
Professional, dependable, proactive, and detail-oriented attitude.
English proficiency is required where communication involves English-speaking teams, clients, or stakeholders.
Method of Application
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Administrative Assistant – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Administration / Facilities
About the Job
We are looking for a proactive and dependable Administrative Assistant to support routine administrative and operational activities. The role involves coordinating schedules, organizing information and documents, handling communication, and helping ensure that daily operations remain efficient.
Key Responsibilities
Provide administrative and operational assistance to the team.
Coordinate calendars, meetings, appointments, and schedules.
Organize digital files, records, documents, and databases.
Prepare and update reports, presentations, spreadsheets, and other documents.
Respond to routine emails, messages, and inquiries professionally.
Arrange meetings, calls, and team activities.
Support data entry and document processing while maintaining accurate records.
Monitor deadlines, tasks, and outstanding follow-ups.
Coordinate information between internal teams and external contacts.
Assist with travel arrangements, invoices, expenses, and other administrative duties when necessary.
Maintain confidentiality of company and business information.
Identify administrative challenges and assist with practical solutions.
Provide managers and team members with daily administrative support.
Follow company procedures and maintain efficient administrative processes.
Required Skills
Excellent written and verbal communication.
Strong organizational and time-management abilities.
Excellent attention to detail.
Ability to prioritize multiple tasks.
Proficiency in Microsoft Office or Google Workspace.
Comfortable working with email, calendars, spreadsheets, document systems, and digital tools.
Strong data-entry and document-management skills.
Professional communication with internal and external stakeholders.
Good problem-solving and follow-up skills.
Ability to work independently and take initiative.
Professional discretion when dealing with confidential information.
Requirements
Previous experience as an Administrative Assistant, Office Assistant, Executive Assistant, Coordinator, or in a comparable role.
Experience handling schedules, documents, emails, and administrative activities.
Strong computer and digital skills.
Ability to work independently within a remote team.
Strong attention to detail and ability to meet deadlines.
Ability to manage several priorities in a fast-paced environment.
Reliable internet connection and appropriate remote-working setup.
Professional, proactive, organized, and dependable attitude.
English proficiency is required where communication involves English-speaking clients, managers, or teams.
Method of Application
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Operations Assistant – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Administration / Facilities
About the Job
We are seeking a resourceful and organized Operations Assistant to support business operations and administrative activities. The successful candidate will help coordinate workflows, monitor tasks, maintain records, and support different teams in a dynamic working environment.
Key Responsibilities
Provide administrative and operational support to managers and internal teams.
Assist in coordinating daily business processes and workflows.
Monitor assignments, deadlines, and outstanding follow-ups.
Maintain operational records, files, documents, and databases.
Prepare and update reports, spreadsheets, presentations, and operational documents.
Carry out data entry and check information for accuracy.
Coordinate information and requests between internal teams and external contacts.
Assist with scheduling meetings, appointments, calls, and other operational activities.
Track invoices, expenses, orders, and related operational records when required.
Support onboarding, internal projects, and process activities.
Monitor operational challenges and escalate them where necessary.
Identify process inefficiencies and assist with improvements.
Keep company systems updated with accurate information.
Communicate professionally with employees, clients, vendors, and stakeholders.
Handle sensitive business information confidentially.
Required Skills
Excellent verbal and written communication.
Strong organizational and time-management skills.
Excellent attention to detail.
Ability to prioritize multiple responsibilities.
Strong problem-solving and follow-up skills.
Proficiency in Google Workspace or Microsoft Office.
Comfortable using spreadsheets, databases, project-management systems, and digital communication tools.
Strong documentation and data-entry skills.
Ability to coordinate information and tasks across different teams.
Ability to work independently and take initiative.
Adaptable and willing to learn new tools and procedures.
Professional, dependable, and proactive approach.
Requirements
Previous experience in operations, administrative support, coordination, office administration, or a similar position.
Experience supporting daily operations and administrative processes.
Experience managing documents, schedules, data, and operational information.
Ability to handle multiple priorities and meet deadlines.
Strong communication and interpersonal skills.
Ability to work independently and with remote teams.
Strong attention to detail and accurate record keeping.
Reliable internet connection and suitable remote-working setup.
Professional, organized, dependable, and proactive attitude.
English proficiency is required where communication involves English-speaking teams, clients, vendors, or stakeholders.
Method of Application
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Project Assistant – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Project and Program Management
About the Job
We are looking for a dependable Project Assistant to provide administrative and operational support throughout project activities. The position requires strong organization, follow-up, documentation, and coordination skills to help project teams complete assignments and deliverables on schedule.
Key Responsibilities
Support project managers and teams with administrative and operational duties.
Assist with project planning, scheduling, and daily coordination.
Monitor project tasks, milestones, deadlines, and deliverables.
Follow up with team members on outstanding assignments.
Arrange project meetings, calls, and appointments.
Prepare meeting agendas, minutes, reports, presentations, and project documents.
Keep project files and documentation organized and updated.
Update trackers, spreadsheets, databases, and project-management platforms.
Share project information, requests, and updates with relevant stakeholders.
Assist in collecting, organizing, and reviewing project information.
Monitor outstanding activities and help identify possible delays.
Escalate project issues to the appropriate manager or team lead.
Support project research, data collection, and administrative work.
Assist with coordinating project resources, materials, and requirements.
Help ensure project procedures and documentation are consistently followed.
Required Skills
Excellent verbal and written communication.
Strong organization and time management.
Excellent attention to detail.
Strong task coordination and follow-up abilities.
Ability to manage multiple deadlines and priorities.
Good problem-solving and critical-thinking skills.
Ability to coordinate with different teams and stakeholders.
Proficiency in Google Workspace or Microsoft Office.
Comfortable using project-management tools, databases, spreadsheets, and communication platforms.
Strong documentation and reporting abilities.
Ability to work independently and take initiative.
Adaptable and able to learn new systems quickly.
Requirements
Previous experience in project support, project administration, operations, administrative support, or a related position.
Experience managing project schedules, documentation, tasks, and follow-ups.
Experience with project-management or collaboration platforms.
Ability to manage multiple deadlines and priorities.
Strong communication and interpersonal skills.
Ability to work independently and collaborate with remote teams.
Strong attention to detail and accurate record keeping.
Reliable internet connection and suitable remote-working setup.
Professional, organized, dependable, and proactive approach.
English proficiency is required where communication involves English-speaking clients, teams, or stakeholders.
Method of Application
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Client Support Specialist – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Customer Care, Success and Service
About the Job
We are seeking a client-focused Client Support Specialist to respond to client needs, resolve service concerns, and maintain positive professional relationships. The ideal candidate should communicate effectively, understand client requirements, and manage support requests promptly.
Key Responsibilities
Handle client inquiries through email, telephone, chat, and other communication channels.
Provide accurate information based on client needs and company procedures.
Assist with account questions, service requests, and other client concerns.
Investigate problems and provide suitable solutions.
Follow up to confirm that client issues have been resolved.
Escalate complex or sensitive matters to the appropriate internal team.
Maintain accurate records of client requests, interactions, and resolutions.
Monitor outstanding requests and ensure appropriate follow-up.
Identify recurring concerns and communicate useful feedback internally.
Work with other departments to resolve client issues efficiently.
Maintain a professional, responsive, and client-oriented approach.
Follow company policies, procedures, and service standards.
Required Skills
Excellent verbal and written communication.
Strong customer-service and relationship-building skills.
Effective problem-solving and critical-thinking abilities.
Excellent listening and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to manage several requests and priorities.
Ability to remain composed and professional in difficult situations.
Comfortable working with CRM systems, ticketing tools, email, chat, and other digital platforms.
Strong follow-up and time-management skills.
Ability to learn new systems and procedures quickly.
Requirements
Previous experience in client support, customer service, customer support, account management, or a similar position.
Strong communication and interpersonal abilities.
Ability to work independently and coordinate with internal teams.
Ability to manage multiple client requests while maintaining service standards.
Strong organizational and time-management skills.
Reliable internet connection and suitable remote-working setup.
Professional, proactive, and client-focused attitude.
English proficiency is required where the role involves supporting English-speaking clients.
Method of Application
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Lead Generation Specialist – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Sales and Business Development
About the Job
We are seeking a results-focused Lead Generation Specialist to research potential customers, generate qualified prospects, and maintain a reliable sales pipeline. The ideal candidate should be confident with prospect research, outbound communication, lead qualification, and maintaining accurate prospect information.
Key Responsibilities
Research potential customers, organizations, and target accounts.
Develop and maintain prospect lists according to established customer profiles and sales criteria.
Generate prospects through calls, email, LinkedIn, social media, online research, and other channels.
Assess leads based on their needs, requirements, interest, and suitability.
Initiate conversations with prospective customers.
Identify decision-makers and relevant contacts within organizations.
Arrange meetings and appointments for qualified prospects.
Maintain current and accurate prospect records in the CRM.
Track outreach efforts, responses, conversions, and pipeline contribution.
Follow up regularly with prospects to encourage engagement.
Work with Sales, Business Development, and Marketing teams to improve lead-generation activities.
Share insights regarding lead quality, prospect responses, market developments, and objections.
Achieve or exceed agreed lead-generation and qualification targets.
Evaluate and improve prospecting techniques, messaging, and outreach methods.
Required Skills
Excellent verbal and written communication.
Strong prospecting and lead-generation skills.
Good analytical and lead-qualification abilities.
Excellent attention to detail and data accuracy.
Strong organization and time management.
Ability to identify decision-makers and potential opportunities.
Strong follow-up and relationship-building skills.
Comfortable handling high-volume outreach.
Familiarity with CRM systems, LinkedIn, email, lead-generation platforms, spreadsheets, and related tools.
Results-driven approach to measurable targets.
Ability to work independently and maintain consistent productivity.
Requirements
Previous experience in lead generation, business development, sales development, inside sales, appointment setting, or a related role.
Experience with outbound prospecting and qualifying leads.
Experience researching companies, contacts, and potential customers.
Experience using CRM systems and maintaining prospect records.
Ability to meet daily, weekly, and monthly activity or lead-generation goals.
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced remote environment.
Reliable internet connection and suitable remote-working setup.
Professional, proactive, organized, and results-oriented approach.
English proficiency is required where the role involves English-speaking markets.
Method of Application
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Business Development Representative – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Sales and Business Development
About the Job
We are looking for a proactive Business Development Representative to uncover new business opportunities, qualify prospects, and develop a strong pipeline for the sales team. The successful candidate should be persuasive, organized, confident in prospecting, and capable of understanding customer needs.
Key Responsibilities
Research potential customers and target organizations.
Prospect for new business using telephone, email, social media, and other channels.
Conduct outbound outreach and generate qualified leads.
Assess prospects according to their needs, requirements, and potential fit.
Hold initial discovery discussions to understand customer challenges.
Arrange meetings, demonstrations, and sales conversations for qualified prospects.
Maintain a healthy pipeline of potential opportunities.
Follow up with prospects throughout the qualification process.
Keep prospect information accurate and current in the CRM.
Record outreach, meetings, lead progression, and conversion activity.
Work closely with Account Executives, Sales, Marketing, and other teams.
Provide feedback on customer needs, prospect responses, and market trends.
Achieve or exceed agreed lead, meeting, and pipeline targets.
Continuously improve prospecting and outreach strategies.
Required Skills
Excellent written and verbal communication.
Strong prospecting and lead-generation capabilities.
Good research and lead-qualification skills.
Strong active listening and discovery abilities.
Excellent relationship-building and interpersonal skills.
Confidence initiating conversations with new prospects.
Strong organization, follow-up, and time-management skills.
Target-driven mindset.
Ability to remain persistent when facing rejection.
Comfortable using CRM systems, sales-engagement tools, email, LinkedIn, and other digital platforms.
Ability to work independently and with Sales and Marketing teams.
Requirements
Previous experience in business development, sales development, lead generation, inside sales, or a similar position.
Experience with outbound prospecting and lead qualification.
Experience using CRM systems and maintaining prospect records.
Demonstrated ability to achieve activity, meeting, or lead-generation targets.
Strong communication and relationship-building skills.
Ability to perform effectively in a fast-paced remote environment.
Reliable internet connection and appropriate remote setup.
Professional, proactive, and results-oriented attitude.
English proficiency is required where working with English-speaking prospects or clients.
Method of Application
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Customer Support Specialist – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Customer Care, Success and Service
About the Job
We are seeking a customer-focused Customer Support Specialist to assist customers, resolve concerns, and provide a positive support experience. The successful candidate should communicate clearly, understand customer needs, and deliver timely solutions across multiple support channels.
Key Responsibilities
Respond to customer questions through email, chat, telephone, and other support channels.
Understand customer requirements and provide accurate assistance.
Investigate and resolve customer problems efficiently.
Escalate technical or complex matters when necessary.
Follow up with customers to confirm satisfactory resolution.
Maintain accurate records of customer interactions and resolutions.
Identify recurring customer issues and communicate trends to relevant teams.
Follow company policies, procedures, and service standards.
Maintain a positive and professional approach during every customer interaction.
Work with internal departments to resolve concerns and improve customer experience.
Required Skills
Excellent written and verbal communication.
Strong customer-service and interpersonal abilities.
Good problem-solving and critical-thinking skills.
Ability to understand concerns and provide effective solutions.
Strong attention to detail and organizational ability.
Ability to handle multiple customer requests.
Ability to remain calm when dealing with difficult or frustrated customers.
Comfortable using CRM systems, customer-support platforms, and other digital tools.
Strong computer skills and ability to learn new software quickly.
Method of Application
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Customer Support Agent – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Customer Care, Success and Service
About the Job
We are seeking a proactive Customer Support Agent to assist customers, respond to inquiries, and resolve concerns through various communication channels. The ideal candidate should be patient, organized, customer-focused, and capable of providing accurate solutions promptly.
Key Responsibilities
Respond to customer inquiries through email, chat, telephone, and other support channels.
Provide clear and accurate answers to customer questions.
Investigate and resolve customer concerns professionally.
Escalate unresolved or complex matters to the appropriate team.
Follow up with customers after addressing their concerns.
Keep accurate records of interactions and resolutions.
Identify recurring issues and relay customer feedback to internal teams.
Observe company procedures and customer-service standards.
Maintain a positive and professional attitude.
Work with internal teams to resolve requests and improve customer experience.
Required Skills
Excellent verbal and written communication.
Strong customer-service and interpersonal skills.
Good active listening and problem-solving abilities.
Excellent attention to detail.
Ability to multitask and prioritize requests.
Ability to remain professional when dealing with challenging customers.
Comfortable using computers, CRM platforms, ticketing systems, and other digital tools.
Ability to learn new systems and processes quickly.
Strong organization and time-management skills.
Requirements
Previous experience in customer support, customer service, call center, help desk, or a similar role.
Strong communication and customer-service skills.
Ability to work independently and within a remote team.
Ability to efficiently manage several customer requests.
Reliable internet connection and appropriate remote-working setup.
Professional, positive, and customer-oriented approach.
English proficiency is required where the position supports English-speaking customers.
Method of Application
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Appointment Setter – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Administration / Facilities
About the Job
We are seeking a motivated Appointment Setter to contact prospective customers, assess their suitability, and arrange qualified appointments for the sales team. The ideal candidate should communicate confidently, handle objections effectively, and maintain consistent follow-up with prospects.
Key Responsibilities
Reach potential customers through outbound calls, email, social media, and other channels.
Introduce the company's products or services professionally.
Assess prospects based on their needs, interest, requirements, and suitability.
Arrange qualified meetings, consultations, appointments, or demonstrations.
Confirm appointments and follow up to minimize missed meetings.
Continue engaging prospects who are not immediately ready to schedule.
Address basic questions and objections professionally.
Record prospect details, conversations, appointments, and follow-ups in the CRM.
Coordinate calendars and appointment times between prospects and sales representatives.
Work toward daily, weekly, and monthly appointment-setting targets.
Coordinate with the sales team to ensure qualified prospects are properly handed over.
Share feedback on prospect responses, objections, and customer needs.
Required Skills
Excellent written and verbal communication.
Strong interpersonal and relationship-building skills.
Confident and professional telephone manner.
Strong active listening and lead-qualification skills.
Ability to quickly engage prospects and generate interest.
Good persuasion and objection-handling skills.
Excellent follow-up and organization.
Strong time-management abilities.
Ability to handle several prospects and appointments simultaneously.
Comfortable using CRM systems, calendars, email, telephone systems, and digital tools.
Persistent and target-focused approach.
Requirements
Previous experience in appointment setting, telemarketing, inside sales, outbound sales, lead generation, or customer service.
Experience conducting outbound calls and communicating with prospects.
Ability to consistently qualify leads and schedule appointments.
Ability to work toward performance targets.
Strong communication and interpersonal skills.
Ability to work independently and as part of a remote sales team.
Reliable internet connection and suitable remote-working setup.
Professional, proactive, and target-oriented attitude.
English proficiency is required where communication involves English-speaking prospects.
Method of Application
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Customer Care Representative – Kenya
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Customer Care, Success and Service
About the Job
We are seeking a professional and customer-oriented Customer Care Representative to assist customers throughout their interactions with the company. The ideal candidate should be patient, empathetic, solution-focused, and capable of building positive customer relationships.
Key Responsibilities
Handle customer inquiries through email, chat, telephone, and other communication channels.
Provide accurate answers and practical solutions to customer concerns.
Assist with account questions, orders, services, and general customer requests.
Handle complaints professionally and work toward appropriate resolutions.
Follow up to ensure customer concerns have been addressed.
Escalate complex or sensitive cases to the relevant department.
Maintain accurate records of customer interactions and requests.
Follow company policies, procedures, and customer-care standards.
Identify recurring customer concerns and share relevant feedback internally.
Maintain a positive, empathetic, and professional approach.
Work with internal departments to provide a consistent customer experience.
Required Skills
Excellent written and verbal communication.
Strong customer-service and interpersonal skills.
Empathy, patience, and customer-first mindset.
Strong listening and problem-solving abilities.
Ability to handle frustrated customers professionally.
Strong attention to detail and organization.
Ability to manage several customer requests.
Comfortable using CRM systems, ticketing platforms, email, chat, and other digital tools.
Ability to learn new systems quickly.
Strong time management and follow-up skills.
Requirements
Previous experience in customer care, customer service, customer support, call center, or a related role.
Strong communication and interpersonal skills.
Ability to work independently and as part of a remote team.
Ability to manage multiple customer interactions while maintaining service quality.
Reliable internet connection and suitable remote-working setup.
Professional, positive, and customer-oriented attitude.
English proficiency is required where the role supports English-speaking customers.
Method of Application
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Sales Representative – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Sales and Business Development
About the Job
We are looking for a motivated Sales Representative to generate new business, develop customer relationships, and contribute to revenue growth. The successful candidate should be persuasive, proactive, target-driven, and capable of managing the sales process from prospecting through follow-up.
Key Responsibilities
Research and approach potential customers through calls, email, social media, referrals, and other channels.
Develop new sales opportunities and maintain a healthy pipeline.
Contact prospects to understand their requirements and recommend suitable products or services.
Conduct sales presentations, demonstrations, and discovery calls when required.
Build and maintain relationships with current and prospective customers.
Prepare and present proposals, quotations, and sales materials.
Negotiate pricing, terms, and agreements within company guidelines.
Maintain consistent follow-up with prospects and customers.
Record leads and sales activities accurately in the CRM.
Meet or exceed individual and team sales objectives.
Maintain records of customer interactions, opportunities, and sales activities.
Coordinate with internal teams during the transition from sales to delivery or customer support.
Monitor market developments, customer requirements, and competitor activity for new opportunities.
Required Skills
Excellent verbal and written communication.
Strong sales, negotiation, and persuasion skills.
Proven relationship-building ability.
Strong prospecting and lead-generation skills.
Excellent listening and discovery abilities.
Good presentation and objection-handling skills.
Results-focused and motivated by targets.
Strong organization and time management.
Ability to manage several opportunities and follow-ups.
Comfortable using CRM systems, sales platforms, email, and digital tools.
Ability to work independently and demonstrate initiative.
Requirements
Previous experience in sales, business development, account management, or a similar customer-facing role.
Demonstrated ability to achieve sales targets.
Experience managing a sales pipeline and structured sales process.
Strong communication and negotiation skills.
Ability to work independently and within a remote team.
Reliable internet connection and suitable remote-working setup.
Professional, proactive, and results-oriented approach.
English proficiency is required where the role involves English-speaking customers or clients.
Method of Application
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Sales Associate – Kenya
Job Type: Full Time, Remote
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Sales and Business Development
About the Job
We are seeking a motivated Sales Associate to support customers, generate sales, and contribute toward business revenue objectives. The successful candidate should be personable, proactive, and confident in identifying customer needs, recommending appropriate solutions, and guiding customers through the buying process.
Key Responsibilities
Engage existing and prospective customers through phone, email, chat, or in-person channels where applicable.
Understand customer requirements and recommend appropriate products or services.
Provide accurate information about products, services, prices, and promotions.
Generate and follow up on sales opportunities.
Assist customers throughout the sales journey from inquiry to purchase.
Address customer questions, concerns, and objections professionally.
Develop positive relationships with customers.
Follow up with prospects and existing customers to encourage sales and repeat business.
Keep customer and sales records accurate in the CRM or other company systems.
Meet or exceed individual and team sales targets.
Track sales activities, opportunities, and customer interactions.
Work with sales, customer service, and other teams to maintain a positive customer experience.
Stay updated on products, services, promotions, and company sales procedures.
Required Skills
Excellent verbal and written communication.
Strong customer-service and interpersonal skills.
Good sales, persuasion, and negotiation abilities.
Excellent listening and customer-needs assessment skills.
Ability to confidently present products or services.
Strong follow-up and relationship-building skills.
Ability to handle objections and challenging situations professionally.
Strong organizational and time-management skills.
Target-focused and results-oriented mindset.
Comfortable using CRM systems, email, chat platforms, and other digital tools.
Ability to work independently and as part of a team.
Requirements
Previous experience in sales, retail, customer service, account management, or a similar customer-facing position.
Experience assisting customers and supporting sales activities.
Ability to achieve individual and team performance targets.
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Ability to work independently and within a remote team where applicable.
Reliable internet connection and suitable remote-working setup.
Professional, proactive, and customer-focused attitude.
English proficiency is required where the role involves English-speaking customers.
Method of Application
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