2 Jobs At BM Security

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1. Receptionists

2. Sales Executive – Technological Solutions

Receptionist

Job Type: Full Time
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Administration / Facilities

Job Overview

The Receptionist will serve as the primary point of contact for visitors and clients at a major client’s premises. The role involves managing front office activities, handling communications, and providing administrative assistance to support smooth day-to-day operations.

Qualifications and Skills

• Diploma or Degree in Business Administration, Office Management, Secretarial Studies, Public Relations, or a related discipline.

• At least 2 years of experience in reception, front office operations, customer service, or administrative support.

• Knowledge of switchboard management and visitor management systems.

• Familiarity with ERP systems and requisition processing is an advantage.

• Knowledge of First Aid and fire safety procedures is desirable.

• Professional and well-presented appearance.

• Excellent customer service and interpersonal abilities.

• Strong written and verbal communication skills.

• Professional telephone handling skills.

• Good computer proficiency, particularly Microsoft Word and Excel.

• Strong organizational and multitasking capabilities.

• High standards of integrity, confidentiality, and professionalism.

• Good attention to detail with the ability to work with minimal supervision.

• Effective problem-solving and time management skills.

Key Responsibilities

• Welcome and assist visitors, clients, and guests in a courteous and professional manner.

• Keep the reception area clean, orderly, and presentable.

• Operate the organization’s switchboard and efficiently manage incoming and outgoing calls.

• Handle telephone enquiries professionally and ensure they are addressed or directed appropriately.

• Register and coordinate visitors through the Visitor Management System.

• Receive and document parcels, deliveries, and correspondence and ensure they reach the appropriate recipients.

• Provide administrative assistance, including filing, preparing documents, maintaining records, and compiling reports.

• Create and process requisitions through the ERP system.

• Manage official email communication and ensure enquiries receive timely responses or are escalated when necessary.

• Maintain up-to-date visitor and communication records.

• Assist with emergency procedures, including First Aid and fire safety requirements.

• Undertake other responsibilities assigned from time to time.

Sales Executive – Technological Solutions

Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 5 years
Location: Nairobi
Job Field: Sales and Business Development

Qualifications and Skills

• Degree in Electrical and Electronics Engineering, Business Administration, Information Technology, or an equivalent relevant field.

• Professional training in sales and marketing.

• At least 5 years of successful sales experience involving electronic security solutions within a demanding business development environment.

• Strong understanding of security products and services, including guarding and K9 services, CCTV, alarm monitoring and response, access control, integrated security systems, cash and deposit machines, and related solutions.

• Good awareness of trends and developments within the security industry.

• Strong sales and marketing capabilities with a sound understanding of technical industry standards.

• Excellent communication, interpersonal, presentation, and negotiation skills.

• Strong networking, organization, research, and business intelligence capabilities.

• Analytical and customer-focused approach.

• Effective planning and time management skills.

• Knowledge of solution design tools such as AutoCAD, Wels 4, ArchiCAD, or RIBA is an added advantage.

Key Responsibilities

• Identify potential customers requiring technology-based security solutions, including alarm systems, IP CCTV, access control, integrated security solutions, maintenance, and alarm monitoring and response services.

• Conduct technical site assessments to establish customer requirements and develop appropriate proposals in collaboration with the Business Development and Technical Managers.

• Develop customized security solutions that address individual client requirements.

• Attend site meetings and coordinate with project leaders and technical teams to ensure agreed customer requirements are delivered.

• Follow established sales procedures and ensure all mandatory documentation is completed and signed before services commence.

• Present recommended solutions to prospective customers and maintain awareness of emerging technologies and market developments.

• Market and promote the company’s technology products and services to prospective clients.

• Develop and maintain strong, long-term relationships with both new and existing customers.

• Expand the adoption of technology-driven security solutions.

• Consistently monitor and manage prospect sources to maintain a healthy sales pipeline.

Application

• Receptionists

• Sales Executive – Technological Solutions