2 Jobs At Gap Recruitment Services Limited

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1. HR Assistant

2. Recruiter

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HR Assistant

Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 2 years
Location: Nairobi
Job Field: Human Resources / HR

Role Overview

The HR Assistant will provide day-to-day support to the Human Resources department in managing employee records, recruitment activities, staff administration, and other people-related processes. The position requires someone who is organized, dependable, discreet, and able to handle employee information responsibly.

Key Responsibilities

• Support hiring activities by preparing job advertisements, reviewing applications, arranging interviews, and assisting with onboarding.

• Keep personnel files, employee databases, and other HR records complete and properly updated.

• Prepare employment-related documents such as contracts, HR letters, correspondence, and reports.

• Maintain employee leave information and assist in processing leave applications and approvals.

• Assist with activities aimed at supporting employee welfare and staff engagement.

• Help coordinate performance reviews, appraisals, and other performance management activities.

• Provide administrative assistance when handling disciplinary cases and employee relations matters according to established procedures.

• Help ensure HR practices and documentation remain consistent with employment laws and internal policies.

• Assist new employees during orientation and onboarding.

• Maintain an organized HR filing and documentation system.

• Provide general administrative assistance to the HR team.

• Protect confidential employee information and handle sensitive matters professionally.

• Compile HR information and reports for management whenever required.

• Carry out additional HR responsibilities assigned by the HR Manager.

Qualifications and Experience

• Bachelor’s degree in Human Resource Management or a related field.

• At least 2 years of experience working in HR or a related administrative position.

• Previous experience in a Human Resources setting is an added advantage.

• Understanding of HR administration, employee processes, and standard HR practices.

• Knowledge of relevant employment laws and regulations.

• Proficiency in Microsoft Office and Google Workspace.

• Strong filing, documentation, organization, and record-management abilities.

• Good written and verbal communication skills.

• Strong interpersonal skills and ability to work effectively with employees.

• Ability to protect confidential information and exercise discretion.

• Good attention to detail with the ability to handle several assignments at the same time.

• Ability to work with limited supervision while contributing effectively to a team.

Key Competencies

• Integrity and discretion

• HR administration

• Communication

• Organization and time management

• Attention to detail

• Teamwork

• Problem solving

• Interpersonal skills

• Professional conduct

Recruiter

Job Type: Full Time
Qualification: BA/BSc/HND, Diploma
Experience: 1 year
Location: Nairobi
Job Field: Human Resources / HR

Role Overview

The Recruiter will help drive student recruitment and institutional growth by attracting suitable prospective students, managing admissions inquiries, and supporting them throughout the journey from their first interaction with the institution to enrollment.

The role combines recruitment, admissions, outreach, marketing, digital engagement, and relationship management. The successful candidate will use online and offline channels to reach potential students while also helping strengthen the institution’s visibility and engagement with its target audience.

Key Responsibilities

Recruitment and Admissions

• Build and implement approaches for attracting a steady flow of potential students who meet programme requirements.

• Search for prospective students through social media, websites, education fairs, events, forums, networking, referrals, and direct engagement.

• Contact potential students and explain available programmes, admission conditions, and other relevant information.

• Conduct interviews by phone or in person to understand applicants’ qualifications, interests, suitability, and readiness.

• Take prospective students through the various stages of the admissions process, from the first inquiry to completed enrollment.

• Maintain regular follow-ups with interested candidates and work towards converting inquiries into enrollments.

• Keep reliable records of prospective students and those who have enrolled.

• Follow up with enrolled students concerning fee payments and help address related issues.

Marketing and Brand Development

• Support marketing initiatives intended to increase awareness of the institution and its programmes.

• Look for opportunities to promote the institution through events, partnerships, networking, community activities, and marketing activations.

• Assist with campaigns aimed at generating interest among prospective students.

• Strengthen the institution’s visibility on social media and other appropriate online platforms.

• Develop and share useful and engaging content covering programmes, events, student experiences, and institutional activities.

• Monitor social media accounts and handle comments, questions, and inquiries in a timely and professional manner.

• Keep track of relevant digital and social media trends that could create new opportunities for audience growth and engagement.

Admissions and Customer Engagement

• Handle inquiries received through calls, email, social media, text messages, and other communication channels.

• Give prospective students timely and accurate responses to their questions.

• Maintain communication with candidates throughout their admissions journey.

• Develop positive working relationships with both prospective and enrolled students.

• Handle student concerns professionally and refer matters to the appropriate department where necessary.

• Help ensure that candidates receive a consistent and professional experience from their initial inquiry through enrollment.

Reporting and Pipeline Management

• Maintain an accurate database of leads, prospective students, and enrolled students.

• Record and monitor inquiries, applications, interviews, enrollments, and conversion activity.

• Prepare recruitment and admissions reports for management.

• Review recruitment results and identify areas where processes can be improved.

• Maintain structured follow-up with leads to maximize opportunities for enrollment.

• Keep proper records of recruitment, admissions, and engagement activities.

Qualifications and Experience

• Diploma or Bachelor’s degree in Marketing, Business Administration, Human Resource Management, Education, Communications, or a related field.

• At least 1 year of experience in recruitment, admissions, sales, marketing, or education marketing.

• Experience in a college, university, TVET institution, training centre, learning institution, or similar environment is an added advantage.

• Strong written, verbal, and interpersonal communication abilities.

• Ability to work with major social platforms including Facebook, Instagram, LinkedIn, TikTok, and X.

• Good interviewing, candidate assessment, and relationship-building skills.

• Understanding of digital marketing and lead-generation methods.

• Strong follow-up abilities and focus on converting prospects.

• Good planning, organization, and time-management skills.

• Ability to work independently and meet recruitment and enrollment targets.

• Proficiency in Microsoft Office and Google Workspace.

• Ability to treat confidential information with appropriate professionalism.

Application

• HR Assistant

• Recruiter