2 Jobs At Hotpoint Appliances Ltd

1. Service Centre Parts Clerk

2. Marketing Coordinator

Service Centre Parts Clerk

Role Purpose: 

• To receive, record, store, issue spare parts, stocks and materials in the Service Centre and ensure their security and records accuracy and to ensure availability of spare parts for repairs at all times.  

Responsibilities

• Issue requested and approved spare parts to Technicians via laid down ISO processes and procedures. 

• Assist Technicians in getting correct part numbers and substitutes for parts. 

• Monitor minimum order levels and coordinating same trends with the Service Centre Manager. 

• Monitoring inventory levels and place timely orders for parts to ensure fill rate is at 90%. 

• Management of pending parts requisition and co-ordination of same with the Service Centre Manager to ensure timely delivery of parts for pending repair jobs. 

• Update and keep track of current pending parts requirements and recommend it to part-in charge for immediate parts order. 

• Ensure the Parts Store Management and the Security of Company Assets. 

• Cycle counting of random and selected inventories to curb loss and keep stock accuracy at 100%. 

• Sales of spare parts to customers. 

• Keep an updated inventory record at all times. 

• Ensuring that BIN locations accurately reflect the inventory in description and count. 

• Any other duties as maybe assigned by superior 

KEY PERFORMANCE INDICATORS 

Quantitative: 

• Monthly Stock Take with 0% variance. 

• 100% spare parts requisition and issuance and processing of all MIDs, MQMs, L08 &L18. 

• 100% TAT as per SOP and <2% new parts return on monthly jobs due to poor parts 

• 100% utilization on any replacement parts and return of unutilized and old parts 

• 100% accuracy of the information given to clients on functionality of parts enquired 

• Achievement of 2-day RTAT  

• Minimum qualification of Diploma in Electrical & Electronic Engineering, Diploma in procurement or any it\'s equivalent 

 Experience 

• Previous knowledge with minimum 1 year in similar role 

• Extensive knowledge of store management required. 

Key Skills:  

• Organization Competencies 

• Industry Knowledge 

• Work Planning skills. 

• Interpersonal skills. 

• Time Management skills. 

• Functional Competencies 

• Good Customer Relations. 

• Customer Service Excellence. 

• Telephone Etiquette.

End Date 20th October 2026

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Marketing Coordinator

 Key responsibilities

• Help shape campaign strategy and yearly brand plans for the assigned brands

• Run campaigns end to end: briefs, timelines, budgets, approvals and launch

• Write clear creative briefs and send them to the Traffic Manager Coordinate with retail, online, call centre, finance and B2B teams so every launch lands across all channels

• Plan in-store activations, events and point-of-sale material with outlet teams

• Keep competitor and market notes up to date for each brand Key measures of success

• Campaigns launched on time and within budget

• Quality of briefs (few rounds of rework with design)

• Feedback from brand partners and internal teams

Qualifications

• Degree or diploma in Marketing, Business or Communications (CIM or MSK membership is a plus)

• 2-3 years in marketing, ideally retail, FMCG, consumer electronics or an agency

Skills and experience

• Strong planning and follow-through; comfortable juggling several campaigns

• Clear writer and confident presenter

• Good with numbers: budgets, basic reporting and Excel Working knowledge of digital and social media marketing

• Experience with Trello or similar project tools is a plus

• What success looks like in 6 months Owns the campaign calendar for the assigned brands

End Date 16th October 2026

Application

Interested and qualified candidates should forward their CV to: Qualified candidates are encouraged to send their applications to careers@hotpoint.co.ke