2 Jobs At TakaTaka Solutions Limited

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1. Debt Collector

2. Sales Executive- Collection

Debt Collector

Job Type: Full Time
Qualification: Bachelor’s Degree/Diploma/HND, Professional Certificate
Experience: 2–3 years
Location: Kiambu
Job Field: Finance / Accounting / Audit

Job Description

• Follow up on outstanding customer balances through telephone calls, SMS, emails, and physical visits where necessary.

• Keep customer contact information accurate and ensure every collection activity is properly recorded.

• Monitor returned cheques, failed payments, and outstanding postdated cheques and take appropriate follow-up action.

• Engage customers who have defaulted to agree on realistic payment arrangements and monitor compliance with those agreements.

• Work alongside the Credit and Collections Supervisor to identify accounts with elevated credit risk and propose suitable recovery measures.

• Record payment arrangements, collection activities, and received payments accurately in QuickBooks or the relevant ERP system.

• Liaise with the Sales and Customer Service teams to address invoicing or billing issues that may be preventing timely payment.

• Complete customer account reconciliations accurately before accounts are closed or escalated for further recovery.

• Prepare weekly collection updates covering recovery performance, receivables aging, and overdue accounts.

• Assist the Credit and Collection Supervisor with the rollout of improved recovery approaches and collection automation initiatives.

• Maintain receivables documentation in line with ETIMS, KRA, and internal audit requirements.

• Contribute to the preparation and improvement of customer credit profiles while identifying customers with repeated payment defaults.

• Attend monthly receivables review sessions and provide relevant collection findings and recommendations.

• Assist with legal debt recovery matters by preparing accurate statements of account and supporting documentation for lawyers or external recovery agencies.

• Maintain professional and positive customer relationships while encouraging prompt settlement of outstanding balances.

Minimum Requirements

• Diploma or Degree in Finance, Accounting, Business Management, or a related discipline.

• CPA I or an equivalent qualification is an added advantage.

• 2–3 years of experience in debt collection or accounts receivable within a busy working environment.

• Demonstrated ability to negotiate payment arrangements and professionally manage challenging customer discussions.

• Practical experience using QuickBooks, ERP platforms, CRM systems, or similar debt collection software.

• Knowledge of ETIMS compliance, account reconciliation, and reporting on overdue receivables.

Sales Executive – Collection

Job Type: Full Time
Qualification: Bachelor’s Degree/Diploma/HND
Experience: 1–2 years
Location: Kiambu
Job Field: Sales and Business Development

Job Description

Sales Strategy and Planning

• Research the waste management and recycling market to identify potential business opportunities and emerging trends.

• Contribute to sales planning and initiatives designed to expand the customer base.

Customer Acquisition and Retention

• Consistently work toward achieving monthly and quarterly sales objectives.

• Source new prospects, generate qualified leads, and maintain a healthy sales pipeline.

• Develop lasting relationships with existing customers while ensuring their needs are addressed and satisfaction is maintained.

Client Consultations and Presentations

• Meet with prospective customers to understand their waste management requirements.

• Recommend appropriate solutions based on client needs.

• Develop and present sales proposals, quotations, and presentations that clearly communicate the value of the available services.

Contract Negotiation and Closing

• Negotiate agreements with commercial or residential customers, depending on the focus assigned by the Head of Department.

• Handle the sales cycle from initial prospecting and engagement through negotiation and successful contract completion.

• Aim for agreements that provide value to both the customer and the organization.

Market and Competitor Analysis

• Conduct ongoing market research to understand customer expectations, industry developments, and competitor activities.

• Use market insights to identify potential sales opportunities and inform sales activities.

Sales Reporting and Forecasting

• Monitor key sales indicators, including individual performance, pipeline development, and conversion rates.

• Prepare and submit accurate sales reports and forecasts.

Collaboration and Teamwork

• Coordinate with logistics, customer service, marketing, and other relevant teams to support smooth service delivery.

• Offer assistance and guidance to colleagues when required.

Customer Support and Follow-up

• Maintain communication with customers after the sale and respond promptly to concerns or service-related issues.

• Schedule follow-up engagements to assess customer satisfaction and identify additional opportunities for upselling and cross-selling.

Minimum Requirements

• Diploma or Bachelor’s degree in Sales and Marketing, Business Management, or a related field.

• At least 1–2 years of proven sales experience with a strong performance record.

• Previous experience selling solutions involving complex products or services is preferred, particularly in areas such as facility management, security, or information technology.

Application

• Debt Collector

• Sales Executive- Collection