Loaders
Sea I&E Supervisor

LOADERS

We are looking for reliable and hardworking Loaders/Offloaders to join our warehouse team in Mombasa.

Key Responsibilities:

Loading goods onto trucks and other vehicles.
Offloading goods at the warehouse and designated locations.
Arranging and stacking goods safely within the warehouse.
Assisting with movement and handling of materials.
Ensuring goods are handled carefully to prevent damage.
Maintaining cleanliness and order in the loading/offloading areas.
Performing any other duties related to warehouse operations.

Requirements:

Physically fit and able to handle manual loading and offloading work.
Previous experience in loading, offloading, warehouse, or general labour work is an added advantage.
Hardworking, reliable, disciplined, and punctual.
Able to work as part of a team.
Willingness to work in a physically demanding environment.

SEA & I&E SUPERVISORS
About the Role

We are looking for an experienced and proactive SEA I&E Supervisor to oversee sea import and export clearance operations, port coordination, container movement, and customs clearance activities.
The ideal candidate will have strong hands-on experience with port customs clearance, clearing and forwarding operations, container management, and coordination with relevant port and government authorities. The role requires someone who can manage clearance timelines, resolve port-related challenges, coordinate transport, and ensure shipments are cleared and delivered safely and on time.

Key Responsibilities

Develop and manage daily port customs clearance plans based on shipment priorities, FIFO principles, free storage periods, and operational requirements.
Coordinate with customs clearing agents to ensure timely clearance and release of shipments.
Forecast daily clearance capacity requirements and arrange appropriate transport capacity in line with clearance volumes.
Coordinate vehicle and container information and follow up on in-transit transportation, safe delivery, and unloading.
Monitor the clearance progress of each shipment, including pre-clearance, customs processing, inspection, and release.
Coordinate with clearing agents to resolve customs inspection issues, delays, and other clearance abnormalities.
Follow up on container transfers between the port and storage yards and resolve delays where required.
Monitor containers for damage, leakage, breakage, water damage, seal issues, or other abnormalities during inspection, loading, and departure.
Coordinate documentation, photography/video evidence, claims, investigations, and insurance inspections where necessary.
Monitor port-dwelling containers and CFS cargo to minimize detention, storage, and other avoidable costs.
Coordinate clearance and transportation arrangements for project cargo, special containers, and bulk cargo.
Liaise with the office and warehouse teams to arrange equipment such as cranes and special vehicles in advance.
Supervise loading activities and ensure cargo is properly secured for safe transportation.
Maintain effective working relationships with port stakeholders and stay updated on changes in customs and port regulations.
Respond to internal queries regarding customs clearance plans, shipment status, and clearance progress.
Prepare daily clearance reports covering planned, cleared, pending, and delayed shipments, including reasons for delays and corrective actions.
Prepare weekly customs clearance performance reports and evaluate clearing agents based on clearance timelines, problem-solving ability, transport capacity, and service quality.
Identify opportunities to improve clearance efficiency, reduce delays, and optimize logistics costs.
Perform any other duties assigned by management.

Requirements

Bachelor's degree/Diploma in Supply Chain Management, Logistics, International Trade, Business Administration, or a related field.
Minimum 5 years of relevant experience in customs clearance, port operations, import/export, freight forwarding, or logistics.
Experience in a clearing & forwarding company is highly preferred.
Hands-on experience in sea freight, port customs clearance, container management, and cargo release processes.
Strong understanding of customs and clearance procedures, import/export regulations, and relevant Kenyan laws.
Experience coordinating and managing clearing agents and transport service providers.
Experience in team coordination or supervision.
Good understanding of port operations and shipment documentation.
Experience handling customs inspections, cargo abnormalities, delays, and clearance-related disputes.
Good knowledge of relevant stakeholders and regulatory bodies, including KRA, KEBS, Port/Shipping stakeholders, and other relevant government agencies.
Strong negotiation, coordination, and problem-solving skills.
Excellent communication and stakeholder-management skills.
Ability to work under pressure and manage multiple shipments and deadlines simultaneously.
Advanced proficiency in Microsoft Excel and Word.

Preferred Candidate Profile

We are looking for someone who is:

Highly organized and detail-oriented.
Proactive in identifying and resolving clearance delays.
Strong in negotiation and stakeholder management.
Comfortable working directly with port and customs stakeholders.
Able to manage multiple shipments and competing priorities.
Data-driven and capable of preparing and analyzing clearance performance reports.
Familiar with the fast-paced nature of port and clearing & forwarding operations.

Experience From the Following Backgrounds Is Highly Preferred

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