1. Retail Sales Officer

2. Telesale Officer

3. Rider

Transwide Pharmaceuticals Jobs: Three Opportunities in Sales and Delivery

Transwide Pharmaceuticals Limited has three openings for professionals and job seekers interested in retail sales, telesales and product delivery. The opportunities are split between Mombasa and Nairobi, with the sales positions based in Mombasa and the Rider role listed in Nairobi.

The three jobs require different levels of experience and qualifications. The Retail Sales Officer position is aimed at someone with three to four years of retail sales experience, while the Telesale Officer opportunity requires one to two years of telesales experience. The Rider position requires three years of riding experience and a valid driving licence.

Although the jobs involve different responsibilities, all three require reliability, good communication and the ability to carry out assigned work accurately.

A retail sales role for someone who understands the pharmaceutical market

The Retail Sales Officer opportunity is suited to a professional who already has experience selling within a retail environment and understands the pharmaceutical industry.

Applicants should have a Diploma or Degree in Sales and Marketing, Business, Pharmacy or a related field. The position requires three to four years of experience in retail sales, making previous exposure to customer-facing sales work an important part of the application.

The successful candidate should also have a demonstrated ability to meet sales targets. This is a role where performance is closely connected to sales results, so applicants need to be comfortable working toward defined commercial objectives.

Experience in the pharmaceutical industry is specifically required. Candidates who have also worked within the Mombasa or Coastal region will have relevant regional experience for the position.

The role calls for more than sales ability alone. Strong negotiation and communication skills are required, alongside a customer-focused and target-oriented approach. Building and maintaining relationships is also important, with good relationship management and networking skills listed among the desired competencies.

Organisation and time management will be equally important. The successful applicant should be able to work independently while also contributing effectively as part of a team.

Telesales brings the customer conversation to the phone

The second opening takes a different approach to sales. The Telesale Officer position focuses on engaging customers through telephone-based sales.

Applicants need a Diploma or Certificate in Pharmacy or Sales and Marketing, together with one to two years of telesales experience. Working knowledge of Sage ERP is an added advantage, giving candidates with familiarity with the system an additional strength when applying.

The position requires strong communication and interpersonal skills because much of the work depends on the ability to engage customers effectively through conversation.

Negotiation is another important part of the role. The successful candidate should be able to address customer concerns, resolve issues and respond appropriately when complaints arise.

Patience is also specifically highlighted. Telesales can involve repeated conversations with different customers, making the ability to listen, maintain composure and keep the conversation productive an important quality.

Creative thinking and good sales ability complete the main competency requirements. The ideal candidate therefore needs to combine commercial confidence with the patience and communication skills needed to develop customer conversations.

Like the Retail Sales Officer position, this opportunity is based in Mombasa and calls for experience working within the Mombasa or Coastal region.

The Rider position takes the work beyond the sales environment

The third vacancy has a different focus altogether. The Rider position is listed in Nairobi and is concerned with ensuring that products move correctly from dispatch to customers.

The role requires the rider to check that goods issued by the dispatch manager correspond with what has been recorded. Accuracy is important at this stage because the products being handed over need to match the relevant records.

Deliveries also require careful checking. When products reach customers, the rider is expected to counter-check them against the invoice and confirm that what has been invoiced is what has actually been delivered.

If a customer returns an item because the wrong product was supplied, or if an item was not delivered, the rider must notify the dispatch manager and the relevant dispatch personnel.

This makes the position more than simply a transportation job. The rider also has a role in checking deliveries and communicating problems when discrepancies occur.

What is required for the Rider opportunity?

The educational requirement for the Rider role is KCSE certification. Applicants must also hold a valid driving licence and have three years of experience working as a rider.

Experience working in the Mombasa or Coastal region is listed among the qualifications, although the vacancy itself is indicated as being located in Nairobi.

The nature of the responsibilities means accuracy is important. A rider handling deliveries needs to make sure that the goods, records and invoices correspond and that any delivery problem is reported to the appropriate dispatch personnel.

Three different ways to join the same company

The three vacancies offer different entry points depending on a candidate's professional background.

An experienced pharmaceutical sales professional may find the Retail Sales Officer role the closest match, particularly if they have three to four years of retail sales experience and a background in pharmacy, business or sales and marketing.

Someone with a shorter sales background and experience communicating with customers over the phone can consider the Telesale Officer position. The one-to-two-year experience requirement makes it different from the more experienced retail sales opening.

For a candidate with riding experience, the Rider position provides a separate route, with the focus shifting from sales and customer conversations to accurate product delivery and coordination with dispatch.

The opportunities also differ geographically. The two sales roles are listed in Mombasa, while the Rider vacancy is listed in Nairobi.

Experience and practical skills will shape the applications

Candidates should pay attention to the specific experience attached to each position rather than applying based only on a general interest in working for a pharmaceutical company.

The Retail Sales Officer role requires pharmaceutical industry experience alongside proven retail sales performance. The Telesale Officer position places greater emphasis on telephone-based sales, negotiation, customer engagement and issue resolution. The Rider role focuses on practical delivery experience, licensing and the ability to verify products against invoices and dispatch records.

For all three positions, applicants should present their most relevant experience clearly. The strongest applications will make it easy to identify the qualifications, experience and practical abilities that correspond to the particular role being pursued.

Together, these Transwide Pharmaceuticals opportunities cover three different areas of work: retail-facing pharmaceutical sales, telephone-based customer sales and product delivery. That gives candidates with different professional backgrounds an opportunity to consider the opening that most closely matches their existing skills and experience.

Application

Send your CV ONLY to:
careers@transwide.co.ke
Not later than Friday, 9th October 2026