4 Jobs At Cloud Productivity Solutions

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1. Project Assistant

2. Technology Solutions Sales specialist

3. Telesales Representative

4. Graduate Trainee

Project Assistant

Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 1–4 years
Location: Nairobi
Job Field: Project and Program Management

Role Summary

The Project Assistant will support the Programs Manager and Project Manager in planning, coordinating, governing and monitoring client projects and internal programs. The role will maintain accurate project records, monitor commitments and delivery progress, coordinate project meetings and support timely reporting and stakeholder follow-up.

The position will contribute to improved project visibility, audit readiness, documentation quality and operational efficiency across the project portfolio.

Key Responsibilities

• Support the day-to-day coordination of assigned projects and programs from initiation through completion.

• Maintain project schedules, milestone trackers, action registers, risk and issue trackers, task lists and delivery calendars.

• Coordinate project meetings, including invitations, agendas, supporting documents, minutes, decisions, action owners and deadlines.

• Follow up with internal teams, customers, partners and vendors on agreed actions, dependencies, approvals and deadlines.

• Prepare draft weekly, monthly, milestone-based and executive project status reports for review.

• Maintain organised project records in SharePoint, Teams and other approved repositories.

• Support the preparation and administration of project plans, Statements of Work, readiness assessments, migration schedules, communication plans, change requests, closure reports and project completion evidence.

• Track project deliverables, resource allocations, customer approvals, completion evidence and portfolio-level updates.

• Support Microsoft-funded engagements, voucher tracking, program milestones, customer engagement records and related delivery evidence.

• Assist in maintaining project management templates, checklists, trackers, standard operating procedures and lessons learned.

Qualifications and Experience

• Bachelor's degree in Project Management, Business Administration, Information Technology, Management Information Systems or a related field.

• 1–4 years of experience in project administration, project coordination, PMO support, operations coordination or IT project delivery.

• Working knowledge of project schedules, status reporting, risk and issue tracking, action tracking, document control and project governance support.

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint and Planner.

• Strong written and verbal communication skills.

• Excellent organisation, prioritisation, time management and follow-through.

• High attention to detail and ability to maintain accurate records across multiple projects.

• Experience supporting technology projects involving Microsoft 365, cloud, cybersecurity, migration, adoption, managed services or digital transformation is an added advantage.

• CAPM, PRINCE2 Foundation, Agile Foundation, Scrum Fundamentals or equivalent project management certification is an added advantage.

• Microsoft Fundamentals certifications will be an added benefit where supported by project delivery experience.

Technology Solutions Sales Specialist

Job Type: Full Time
Qualification: BA/BSc/HND, Diploma
Experience: 4 years
Location: Nairobi
Job Field: ICT / Computer

Role Summary

The Technology Solutions Sales Specialist will drive business growth across the company's technology portfolio. The role involves identifying business opportunities, developing customer relationships, preparing proposals and closing new business opportunities across private and public sector organisations.

Solutions Portfolio

The successful candidate will sell solutions across the following areas:

• Modern Work Solutions and Cybersecurity Solutions.

• Infrastructure and Cloud Solutions.

• Data and Artificial Intelligence Solutions.

• Business Applications, including ERP and CRM.

• Managed Services and Digital Transformation Solutions.

Key Responsibilities

• Generate and qualify new business opportunities.

• Build and manage a strong sales pipeline.

• Conduct customer meetings, presentations and solution demonstrations.

• Develop proposals, quotations and tender responses.

• Work closely with technical and delivery teams to develop competitive solutions.

• Achieve assigned revenue and gross margin targets.

• Maintain accurate opportunity records within CRM systems.

• Build long-term relationships with customers, partners and vendors.

• Identify cross-selling and upselling opportunities within existing accounts.

Qualifications and Experience

• Diploma or bachelor's degree in Business Information Technology (BBIT), Computer Science, Information Technology, Business, Marketing or a related field.

• At least 4 years of proven experience in ICT, technology, software, cloud, connectivity, infrastructure, security or enterprise solutions sales.

• Demonstrated track record of achieving or exceeding sales targets.

• Experience engaging C-level decision-makers and senior management.

• Strong proposal writing, presentation and negotiation skills.

• Experience handling enterprise accounts, tenders and procurement processes.

• Ability to understand and communicate technology solutions in business terms.

• Relevant ICT sales certifications are an added advantage.

Telesales Representative

Job Type: Full Time
Qualification: BA/BSc/HND, Diploma
Location: Nairobi
Job Field: Sales and Business Development

Role Summary

The Telesales Representative will support business growth through lead generation, customer engagement, opportunity qualification and structured sales follow-up. The role involves promoting technology solutions across Modern Work, Cybersecurity, Cloud, Infrastructure, Business Applications, Managed Services and Digital Transformation.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote products and services.

• Respond to inbound sales enquiries and convert prospects into qualified opportunities, quotations, meetings or closed sales.

• Qualify leads by understanding customer needs, timelines, budgets, decision-making processes and revenue potential.

• Maintain accurate CRM records covering calls, customer information, follow-ups, pipeline updates and sales activities.

• Follow up on prospects, renewals, upselling and cross-selling opportunities to support revenue growth and customer retention.

• Work with sales and customer support teams to ensure a smooth customer experience.

Academic Qualifications

• Minimum KCSE mean grade of C+ or equivalent, with at least C+ in English, Kiswahili and Mathematics.

• Diploma in Sales and Marketing, Business Administration, Communications, Customer Service, Information Technology or a relevant field.

• Bachelor's degree in Business, Communication, Sales, Marketing or a technology-related discipline is an added advantage.

Minimum Requirements

• Previous experience in telesales, telemarketing, outbound sales, inside sales or a similar role.

• Proven ability to sell products or services over the phone.

• Strong communication, persuasion, negotiation and objection-handling skills.

• Ability to work towards daily, weekly and monthly sales targets.

• Proficiency in CRM systems, email, phone systems and digital tools.

• Professional, proactive, persistent and results-driven approach.

Graduate Trainee

Job Type: Contract
Qualification: BA/BSc/HND, Diploma
Location: Nairobi
Job Field: Graduate Jobs / Sales and Business Development

About the Program

The Graduate Trainee Program is a structured 3-month, sales-focused career development program designed to develop future talent in sales, presales and solution consulting.

The program will progress through three stages:

• Sales Trainee – Learn about solutions, customer engagement, sales processes, CRM usage, opportunity qualification and pipeline management.

• Presales Trainee – Support customer discovery, demonstrations, proposals, tender responses and objection handling.

• Solution Trainee – Develop solution design skills, technical positioning, certification readiness and executive presentation abilities.

Progression between stages will depend on performance, learning progress, mentor feedback and stage-gate assessments.

Key Responsibilities

• Learn about the organisation's solution areas, including Modern Work, Security, Azure, Data & AI and Business Applications.

• Learn and apply basic sales methods covering prospecting, customer discovery, qualification, objection handling, follow-up and closing next steps.

• Support CRM and pipeline management by accurately recording activities, updating contacts, maintaining opportunity records and tracking sales actions.

• Shadow sales calls, client meetings, demonstrations and proposal preparation activities.

• Prepare solution positioning notes, sales playbooks, discovery questions and objection-handling responses.

• Support presales activities such as demonstration preparation, customer needs analysis, proposal writing and tender/RFP responses.

• Complete assigned Microsoft learning paths, sales modules and relevant certification or completion credentials.

• Participate in mentor check-ins, weekly progress reviews and stage-gate assessments.

• Present a capstone project demonstrating sales understanding, solution positioning and communication of customer value.

Required Qualifications and Skills

• Recent degree or diploma in Business, Sales, Marketing, IT, Computer Science, Information Systems or a related field.

• Strong interest in technology sales, cloud solutions, Microsoft technologies and customer engagement.

• Good communication, presentation and interpersonal skills.

• Ability to learn quickly and explain technical concepts using simple business language.

• Strong organisational skills and willingness to maintain accurate CRM and activity records.

• Confidence in engaging customers, asking questions and handling objections professionally.

• Proactive attitude, curiosity and willingness to learn through coaching, certification and practical assignments.

• Basic understanding of Microsoft solutions, cloud technologies, cybersecurity, data, AI or business applications is an added advantage.

Learning and Development Areas

• Company orientation and ways of working.

• Microsoft fundamentals and solution-area learning.

• Sales methodology and consultative selling.

• CRM and pipeline management.

• Customer discovery and qualification.

• Presales demonstration support.

• Proposal and tender response support.

• Technical objection handling.

• Solution positioning and business value communication.

• Certification readiness and professional development.

Performance Expectations

To successfully complete the program, trainees will be expected to:

• Complete assigned sales, presales and technical learning tracks.

• Demonstrate understanding of at least one solution area.

• Maintain accurate CRM and pipeline records.

• Shadow and support customer-facing sales activities.

• Complete or book at least one relevant Microsoft certification or approved learning credential.

• Participate in mentor reviews and achieve the required minimum performance score.

• Demonstrate readiness for possible progression into sales, presales or solution support roles.

Application

Use the link(s) below to apply on company website.

• Project Assistant

• Technology Solutions Sales specialist

• Telesales Representative

• Graduate Trainee