1. Design Consultant - Eldoret

2. Warehouse Support Crew - Nairobi

3. Warehouse Support Crew -Mombasa

4. Virtual Sales Representative - Mombasa

Victoria Courts Jobs in Kenya – Design Consultant, Warehouse Support Crew and Virtual Sales Representative

Victoria Courts has opportunities for people interested in sales, customer service, furniture operations and warehouse support, with positions available in Eldoret, Nairobi and Mombasa. The available roles include a Design Consultant in Eldoret, Warehouse Support Crew positions in Nairobi and Mombasa, and a Virtual Sales Representative position in Mombasa.

Although the positions have different day-to-day responsibilities, they all contribute to the customer experience. The Design Consultant works closely with customers to understand their needs and recommend suitable products, while the Warehouse Support Crew ensures furniture is properly assembled, handled, stored and presented. The Virtual Sales Representative focuses on online customer engagement, lead management and sales conversion.

These opportunities are suited to candidates who can combine professionalism with practical skills, good communication and a strong focus on customers.

Design Consultant – Eldoret

The Design Consultant role in Eldoret combines sales, customer service and design-related responsibilities. The person taking up the position will be expected to generate business while helping customers make informed decisions about products and solutions.

A major part of the role involves building a strong sales pipeline. The Design Consultant will proactively identify leads and work towards achieving or exceeding monthly sales targets. This requires regular communication with potential and existing customers and an understanding of what different clients are looking for.

Customers may need information about promotions, new arrivals or products that have recently returned to stock. The Design Consultant will communicate this information at the appropriate time while also looking for opportunities to increase sales through relevant upselling and cross-selling.

Understanding customer needs is particularly important. Instead of simply presenting products, the consultant will be expected to understand what a client wants and recommend solutions that match those requirements.

The showroom will be an important part of this work. The Design Consultant will welcome visitors, engage them professionally and provide advice about product features and possible solutions. Product presentations and demonstrations will also form part of the role, including furniture assembly where this is necessary to demonstrate how a product works or what it offers.

The position also has a design component. The consultant will work with visual merchandisers to develop layouts, mood boards and customised solutions for customers. Client site visits and measurements will also be carried out when necessary to ensure that proposed solutions are accurate.

From Customer Enquiry to Completed Sale

The Design Consultant will remain involved beyond the initial conversation with a customer. Preparing accurate quotations is an important part of the sales process, and the consultant will develop quotations based on individual client requirements.

Negotiation will also be required when working towards closing sales. The successful candidate will need to communicate confidently while maintaining the integrity of the sales process.

Before confirming orders, the consultant will check stock availability and manage customer expectations around delivery timelines. This is important because customers need clear information about when their purchases can be supplied.

The role also includes handling invoicing and payments while following the company's financial policies. Integrity and accuracy are therefore important when dealing with customer transactions.

Once a sale has been completed, the consultant will coordinate with warehouse, logistics and front desk teams to support timely and accurate delivery.

The Design Consultant will remain the main contact for the client throughout the sales journey. This means responding to concerns, following up on outstanding issues and ensuring that the customer receives appropriate support.

After-sales follow-up is also part of the position. The consultant will seek feedback, address problems and maintain the relationship after the purchase. This approach helps create stronger relationships with both new and repeat customers.

Building Long-Term Customer Relationships

The Design Consultant position is not based only on completing individual transactions. Building trust with customers is an important part of the role.

The successful candidate will maintain relationships with existing customers while also developing connections with new clients. Customer information should be kept properly updated in the relevant database so that future engagement and sales follow-up can be managed effectively.

The consultant will also contribute to the overall showroom experience. This includes supporting visual merchandising and offering creative ideas for displays that can make products more appealing to customers.

Working with the branch manager will also be part of the position. The consultant may contribute to discussions around operational improvements and refinements to policies that could improve efficiency and customer satisfaction.

The role therefore requires a combination of sales ability, customer awareness and an interest in design and presentation.

Warehouse Support Crew – Nairobi and Mombasa

Warehouse Support Crew opportunities are available in both Nairobi and Mombasa. These positions are focused on furniture assembly, warehouse operations, deliveries, showroom support and maintaining products in excellent condition.

The work begins with ensuring that furniture is assembled correctly. The Support Crew will assemble products according to manufacturer guidelines, using the appropriate tools and ensuring that components are fitted correctly.

Structural stability is an important part of this responsibility. Furniture should not only look properly assembled but should also be functional and safe for customers.

Quality checks will be carried out before and after assembly or delivery. The Support Crew will inspect products for defects, damage or missing components and report any problems promptly.

Completed products should meet the required quality standards and be clean, functional and ready for display or customer handover.

This attention to detail is important because a product that reaches a showroom or customer with damage or missing parts can affect the customer experience and create additional work for the business.

Supporting Warehouse Operations

The Warehouse Support Crew will also contribute to the everyday organisation of stock.

Incoming products may need to be received, offloaded, sorted and placed in their designated locations. The team member must handle stock safely while ensuring that items are stored appropriately.

Stock counts and reconciliations will also be supported periodically. Maintaining accurate inventory records helps reduce discrepancies and makes it easier for the business to identify and retrieve products when required.

Proper labelling and categorisation are equally important. Furniture and other products should be arranged in an organised manner so that employees can identify, track and retrieve items efficiently.

The role therefore requires care and organisation. Warehouse work involves physical handling of products, but it also requires attention to how stock is arranged and recorded.

Helping With Deliveries and Customer Setup

Furniture must be handled carefully when it moves from the warehouse to a customer's location. The Support Crew will assist with loading and offloading while following appropriate stacking, securing and handling procedures.

Preventing damage during movement and transportation is a key responsibility. Products should be handled with care from the time they leave storage until they reach their destination.

The Support Crew may also accompany delivery teams when required. At the customer's location, responsibilities can include offsite furniture assembly, placement and basic setup.

Professionalism remains important during these interactions because employees representing the company may be dealing directly with customers in their homes or other locations.

The quality of the setup can influence the customer's final impression of the purchase. This makes careful handling, respectful conduct and attention to detail important throughout the delivery process.

Keeping Showrooms Ready for Customers

Warehouse Support Crew members will also contribute to showroom presentation.

Furniture displays need to be arranged according to store layout plans, visual merchandising standards and product guidelines. The team may help set up displays and rearrange furniture as required.

Regular rearrangement can help maintain an organised and attractive showroom, while cleanliness ensures that products remain presentable to customers.

The Support Crew will also support promotional displays, seasonal changes and in-store campaigns. These activities need to be implemented accurately and on time so that the showroom reflects the intended presentation.

The work therefore connects warehouse operations with customer-facing retail activities. Products must be properly stored and handled, but they must also eventually be presented in a way that supports the shopping experience.

Safety and Responsible Equipment Use

Health and safety form an important part of the Warehouse Support Crew positions.

Employees will need to follow workplace safety standards, including appropriate lifting techniques, protective equipment and safe handling procedures.

Tools and equipment must also be used responsibly. Employees are expected to use equipment correctly, keep it properly maintained and return it to safe storage after use.

The warehouse and showroom should remain clean, organised and free from hazards. This helps protect employees, customers and products while supporting efficient operations.

Because the position involves furniture assembly and physical movement of products, following proper procedures is particularly important.

Virtual Sales Representative – Mombasa

The Virtual Sales Representative position in Mombasa takes a different approach to customer engagement. Instead of relying primarily on face-to-face showroom interactions, the role focuses on managing online customers, handling leads and converting digital conversations into sales.

The successful candidate will manage inbound and outbound sales calls involving online leads. Customers may need information about products or guidance through the purchasing process, requiring the representative to communicate clearly and confidently.

Following up with leads is another major responsibility. Potential customers may not make a purchasing decision after the first conversation, so proactive follow-up is required to maintain engagement and move leads through the sales process.

The representative will use sales techniques designed to convert leads into customers while working towards meeting or exceeding sales targets.

Strong product knowledge will support this process. Customers need accurate information, and the representative should remain informed about product features and relevant industry developments.

Using Social Media to Drive Sales

Social media is another important part of the Virtual Sales Representative role.

The successful candidate will use social media platforms to engage potential customers, build relationships and support sales activity. This requires more than simply posting or responding to messages. The representative needs to understand how online interactions can develop into genuine sales opportunities.

The role will also involve working with the marketing team so that sales activity aligns with ongoing campaigns.

This collaboration can help ensure that customers receive consistent information and that sales efforts support wider promotional activities.

The representative will also need to understand competitive offerings and industry trends. Staying informed can help the employee communicate more effectively with customers and identify opportunities during sales conversations.

The Skills Needed Across These Opportunities

The three types of positions require different practical abilities, but communication and customer awareness are common themes.

For the Design Consultant role, candidates should have a background at BA/BSc/HND level and be comfortable working with customers, sales targets, product presentations and design-related solutions.

The Warehouse Support Crew listing indicates BA/BSc/HND as the qualification level and focuses heavily on practical furniture assembly, inventory handling, delivery support and showroom operations.

The Virtual Sales Representative position accepts a bachelor's degree or diploma in Business, Marketing or a related field as preferred. Sales experience, particularly in retail, is valuable, while strong written and verbal communication is essential.

For the virtual sales position, candidates should also be comfortable using social media for sales and customer engagement and should have experience with CRM software and other sales tools.

Across these roles, a customer-focused attitude is important. Whether an employee is helping someone choose furniture, preparing a product for delivery or responding to an online sales enquiry, the quality of the interaction can influence the customer's experience.

Opportunities Across Three Kenyan Locations

These positions provide opportunities in different parts of Kenya. The Design Consultant position is based in Eldoret, while Warehouse Support Crew roles are available in Nairobi and Mombasa. The Virtual Sales Representative opportunity is also based in Mombasa.

Together, the roles cover several areas of retail and furniture operations, from customer advisory and sales to warehouse handling and digital engagement.

For candidates interested in sales and design, the Design Consultant opportunity provides a role that combines customer relationships, product knowledge and showroom activity. Those interested in practical warehouse and furniture operations can consider the Support Crew positions, while candidates with strong online communication and sales abilities may find the Virtual Sales Representative role aligned with their skills.

Each position contributes to the wider customer journey in a different way, making attention to detail, reliability and a willingness to serve customers important qualities for anyone seeking to join the team.

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