1. Customer Service

2. Social Media Manager

3. Shop Attendant

4. Head Barista

5. Baker

6. Cleaner

7. Steward

Bubbly Kenya Jobs in Nairobi – Multiple Vacancies Available

A busy café or food-service business depends on much more than the products customers see when they walk through the door. Behind every smooth customer experience is a team handling different parts of the operation, from serving customers and preparing beverages to managing social media, producing baked products and maintaining a clean environment.

Bubbly Kenya has several full-time opportunities in Nairobi for people with experience across customer service, food service, hospitality, social media and general support operations. The available positions include Customer Service, Social Media Manager, Shop Attendant, Head Barista, Baker, Cleaner and Steward.

Although the jobs fall into different areas, they share one important requirement: applicants need to be comfortable working in an environment where teamwork, reliability and attention to customers matter.

Seven Roles, Different Skills

The Customer Service position is aimed at someone who already understands what it takes to deal with customers directly. The role requires at least two years of hands-on customer service experience, preferably gained in a café, restaurant, bakery or another similar customer-facing setting.

The successful applicant should be friendly, energetic and focused on customers. Communication and interpersonal skills are important, particularly because customer service often involves responding to questions, dealing with concerns and finding practical solutions when problems arise. The position also requires basic computer and POS skills, attention to detail and the ability to work efficiently when the environment becomes busy.

Weekend and public-holiday flexibility is required, making this a position for someone who understands the demands of customer-facing operations.

The Social Media Manager position takes the work away from the physical customer environment and into the digital space. Bubbly Kenya is looking for someone with at least two years of hands-on social media experience and practical knowledge of platforms including Instagram, TikTok and Facebook.

This role is centred around content and audience engagement. The successful candidate should be able to plan content, create engaging material and use storytelling to communicate effectively. An understanding of social media trends, algorithms and audience behaviour is also expected.

Experience with Meta Insights and social media analytics is required, alongside copywriting, communication and creative skills. The role also involves planning and executing social media campaigns and promotions while maintaining a consistent visual identity. Creativity, initiative and a results-focused attitude are important qualities for someone taking on this responsibility.

Opportunities for People Who Enjoy Working Directly With Customers

The Shop Attendant position brings the focus back to the physical side of the business.

Applicants need at least three years of hands-on experience in food service and customer service. The employer is looking for someone who is friendly, energetic and self-driven, with good communication and customer service abilities.

The position also calls for strong teamwork and attention to detail. Basic computer and POS skills are required, while flexibility to work weekends and public holidays is part of the working expectations.

For someone who has already spent several years in food service, the role provides an opportunity to continue working in an environment where customer interaction and teamwork form an important part of the daily routine.

The Head Barista position is aimed at a more experienced hospitality professional. Applicants need a minimum of five years of hands-on barista experience, including proven experience working as a Head Barista or Senior Barista.

This is a role where practical coffee knowledge is particularly important. The successful applicant should have strong knowledge of espresso, beverage preparation and latte art. Customer service and communication remain important, but the position also introduces leadership responsibilities.

A Head Barista needs to be capable of leading a team, managing staff and supporting training. Knowledge of coffee equipment, quality control and hygiene standards is also required. The ability to manage operations in a fast-paced environment is important, as is flexibility when working weekends and public holidays.

The Production Side: A Baker Is Also Needed

Bubbly Kenya is also recruiting for a Baker with two to three years of hands-on baking experience.

The ideal candidate should have experience working in a bakery, café, restaurant or a similar environment. Practical knowledge of dough preparation, baking and production is required, alongside a strong understanding of quality, consistency and presentation.

Food safety and hygiene are also important parts of the role. Baking in a professional setting requires more than simply producing finished products; the work needs to be carried out consistently and responsibly within the working environment.

The employer is looking for someone who is reliable, hardworking and self-driven. Teamwork and communication are also important, particularly because baking operations take place alongside other areas of a food-service business.

Like the other positions, the Baker role requires flexibility to work weekends and public holidays.

Keeping the Environment Clean and Ready

The Cleaner position provides another important part of the operation. Bubbly Kenya is seeking someone with two to three years of hands-on cleaning experience, preferably gained in a café, restaurant, hotel or similar environment.

The work requires a strong understanding of cleanliness and hygiene, together with attention to detail. Reliability and a hardworking attitude are important because cleaning responsibilities need to be handled consistently rather than occasionally.

Good time management and organisation are also required. The successful applicant should be capable of working independently while still contributing effectively as part of a team.

Flexibility remains a common requirement, with the Cleaner expected to be available to work weekends and public holidays.

Stewarding Requires Discipline and Teamwork

Another hospitality opportunity available at Bubbly Kenya is the Steward position.

Applicants need between two and three years of stewarding experience, ideally gained in a café, restaurant, bakery or another food-service environment. The position requires knowledge of cleanliness, hygiene and food-safety standards.

Reliability is important, as is the ability to work efficiently when the environment is busy. The employer is looking for someone who is hardworking and self-driven while also being capable of working well with others.

Communication and teamwork therefore form part of the expected qualities. As with several of the other vacancies, applicants need to be flexible enough to work weekends and public holidays.

Experience Is a Major Part of These Opportunities

Across the seven vacancies, Bubbly Kenya is placing significant emphasis on practical experience.

The Customer Service position requires at least two years, while the Social Media Manager also calls for two years of hands-on experience. Shop Attendants need three years, Head Baristas five years, Bakers two to three years, Cleaners two to three years and Stewards two to three years.

The requirements differ because the responsibilities differ. A Head Barista, for example, needs extensive experience not only in beverage preparation but also in leadership, team management and training. A Social Media Manager needs a background in creating and managing content across several platforms. Meanwhile, customer-facing and food-service positions require people who are already familiar with the pace and expectations of those environments.

The vacancies therefore cover several levels of practical experience, giving professionals with different hospitality and service backgrounds several roles to consider.

The Working Environment Requires Flexibility

One detail appears repeatedly across the vacancies: applicants need to be willing to work weekends and public holidays.

That requirement is particularly relevant to customer-facing and hospitality positions, where the working schedule may not follow a conventional Monday-to-Friday routine.

The ability to remain effective in a fast-paced environment is also mentioned for several positions. Customer Service, Head Barista, Baker and Steward roles all require applicants who can maintain their performance while working efficiently in active environments.

Teamwork is another common thread. Whether someone is serving customers, preparing beverages, producing baked products, managing social media or supporting cleanliness, the work contributes to a larger operation. Being able to communicate and cooperate with colleagues is therefore important across the different positions.

Which Bubbly Kenya Vacancy Matches Your Experience?

The range of positions means applicants can consider the opportunity that most closely matches their existing skills.

Someone with a strong customer-facing background may be suited to Customer Service or Shop Attendant work. A digital professional with experience managing Instagram, TikTok and Facebook may find the Social Media Manager opportunity more relevant.

Experienced coffee professionals can consider the Head Barista position, particularly if they have previously taken on senior responsibilities and have experience with team management and training. Those with professional baking experience can look towards the Baker opening, while applicants with backgrounds in cleaning or stewarding can consider the Cleaner and Steward positions.

The requirements are specific enough that applicants should pay attention to the experience requested for each position before applying.

Bubbly Kenya Jobs in Nairobi

These full-time vacancies provide opportunities across several areas of Bubbly Kenya's operations in Nairobi. From customer interaction and digital content to coffee preparation, baking, cleaning and stewarding, each position contributes to a different part of the working environment.

The vacancies are also suited to applicants with different professional backgrounds. Some require two years of experience, while others call for three or five years, and the Social Media Manager position focuses on a different set of skills from the hospitality-based roles.

For applicants interested in these opportunities, the most important step is to match their actual experience with the requirements of the specific position. The strongest candidates will be those who can demonstrate relevant hands-on experience, communicate effectively, work well with others and remain dependable in a fast-paced environment.

With several positions available in Nairobi, Bubbly Kenya's recruitment drive provides an opportunity for experienced professionals across customer service, hospitality, food production, social media and support services to pursue a full-time role suited to their background.

Application

SEND YOUR CV TO: bubblykenya@gmail.com