Internship Opportunities In kenya

Internship Opportunities In kenya

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Job Summary

We are seeking a detail-oriented and proactive Accounts Receivable and Collections Assistant to support the finance team in managing customer accounts, collections, reconciliations, and financial record keeping. The successful candidate will play a key role in ensuring timely collection of outstanding payments, maintaining accurate financial records, and supporting day-to-day finance operations.

This position is ideal for an organized individual with strong communication skills, a customer-focused approach, and the ability to work effectively in a target-driven environment.

Key Responsibilities

1. Accounts Receivable Management

The Accounts Receivable and Collections Assistant will support the management of customer accounts and outstanding balances.

Responsibilities include:

• Preparing and sending invoices to customers in a timely manner.

• Issuing account statements and account reconciliations to clients.

• Monitoring customer accounts and tracking outstanding payments.

• Maintaining accurate records of invoices, receipts, and account balances.

• Ensuring customer account information remains current and accurate.

• Assisting in the preparation of accounts receivable reports.

• Supporting the effective management of debtor accounts.

2. Collections and Payment Follow-Up

The role requires active follow-up on customer payments to ensure timely collections.

Key duties include:

• Conducting daily follow-up calls to customers regarding outstanding balances.

• Sending payment reminders through email and other communication channels.

• Following up on overdue invoices and unpaid accounts.

• Negotiating payment commitments and agreed settlement dates.

• Monitoring customer payment promises and ensuring compliance.

• Achieving assigned daily and weekly collection targets.

• Escalating collection challenges where necessary.

3. Customer Communication and Relationship Management

The successful candidate will maintain professional communication with customers regarding payment matters.

Responsibilities include:

• Handling client inquiries related to invoices and account balances.

• Responding professionally to customer emails and phone calls.

• Building positive relationships with customers while pursuing collections.

• Communicating payment expectations clearly and professionally.

• Addressing customer concerns related to billing and payments.

• Ensuring excellent customer service during all collection activities.

4. Account Reconciliation and Billing Support

The role includes supporting reconciliation activities and resolving account discrepancies.

Key responsibilities include:

• Assisting with customer account reconciliations.

• Investigating and resolving billing discrepancies.

• Reviewing account transactions to ensure accuracy.

• Verifying customer balances and payment allocations.

• Supporting efforts to maintain accurate receivable records.

• Working closely with internal teams to resolve account-related issues.

5. Reporting and Performance Monitoring

The Accounts Receivable and Collections Assistant will prepare reports to support financial monitoring and decision-making.

Responsibilities include:

• Preparing daily collection performance reports.

• Generating weekly collection status updates.

• Updating aging schedules and outstanding debt reports.

• Monitoring collection trends and payment patterns.

• Providing management with accurate collection data and insights.

• Supporting the preparation of ad-hoc financial reports when required.

6. Financial Record Management

Maintaining accurate financial records is an important aspect of the role.

Key duties include:

• Recording collection activities and customer interactions.

• Maintaining up-to-date accounting records and supporting documentation.

• Ensuring all financial records are accurate and complete.

• Supporting document management and record retention processes.

• Maintaining confidentiality of financial information at all times.

7. Bank Reconciliation and Finance Support

The successful candidate will assist with various finance-related activities.

Responsibilities include:

• Supporting bank reconciliation processes.

• Assisting with transaction verification and account reviews.

• Helping to identify and resolve reconciliation differences.

• Providing support for routine finance operations.

• Assisting the finance team with administrative and accounting tasks as required.

8. Documentation and Filing

The role requires proper organization and management of financial records.

Key responsibilities include:

• Maintaining organized filing systems for invoices and customer records.

• Filing financial documents accurately and systematically.

• Ensuring supporting documentation is easily accessible when required.

• Managing electronic and physical financial records.

• Supporting compliance with company documentation standards.

9. Audit and Compliance Support

The Accounts Receivable and Collections Assistant will assist with audit preparation and compliance requirements.

Responsibilities include:

• Providing documentation required during audits.

• Assisting auditors with information requests.

• Ensuring financial records comply with company policies and procedures.

• Supporting internal controls and compliance initiatives.

• Maintaining accurate records for audit purposes.

10. Cross-Functional Coordination

The role requires collaboration with different departments to support efficient collections and customer service.

Key duties include:

• Coordinating with sales, operations, and customer service teams regarding customer accounts.

• Following up on issues affecting customer payments.

• Supporting resolution of disputes that may delay collections.

• Ensuring effective communication between departments and clients.

• Contributing to improved collection and customer management processes.

11. Additional Responsibilities

The successful candidate may also:

• Support other finance and administrative activities.

• Assist with special projects assigned by management.

• Participate in process improvement initiatives.

• Contribute to departmental efficiency and operational effectiveness.

• Perform additional duties as required by the Finance Manager or management team.

Educational Requirements

Applicants should possess:

• Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, Commerce, or a related field.

• Candidates currently pursuing relevant professional or academic qualifications may also be considered.

Experience Requirements

The ideal candidate should have:

• Previous experience in accounts receivable, collections, finance, accounting, or customer service roles.

• Experience handling customer accounts and payment follow-ups is an advantage.

• Exposure to accounting software or ERP systems will be beneficial.

• Experience working in a target-driven environment is desirable.

Technical Skills and Knowledge

The successful candidate should demonstrate:

Accounting Knowledge

• Basic understanding of accounting principles.

• Knowledge of accounts receivable processes.

• Understanding of invoicing and payment collection procedures.

• Familiarity with account reconciliation practices.

Computer Skills

Proficiency in:

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Basic accounting software or ERP systems

Additional experience with financial systems will be an added advantage.

Core Competencies

Candidates should possess:

Communication Skills

• Excellent verbal communication skills.

• Strong written communication abilities.

• Professional telephone etiquette.

• Ability to communicate effectively with clients and colleagues.

Analytical and Organizational Skills

• Strong attention to detail.

• Good analytical and problem-solving abilities.

• Ability to manage multiple tasks efficiently.

• Strong organizational and record-keeping skills.

• Ability to prioritize work and meet deadlines.

Customer Service Skills

• Professional approach to client interactions.

• Strong relationship management skills.

• Ability to handle difficult conversations tactfully.

• Commitment to delivering excellent customer service.

Personal Attributes

The ideal candidate should demonstrate:

• Integrity and professionalism.

• Self-motivation and accountability.

• Ability to work under pressure.

• Persistence and resilience in collections activities.

• Teamwork and collaboration.

• Results-oriented mindset.

• Commitment to accuracy and quality.

Expected Outcomes

The successful Accounts Receivable and Collections Assistant will:

1. Improve collection rates and reduce outstanding receivables.

2. Maintain accurate customer account records.

3. Ensure timely follow-up of overdue invoices.

4. Support efficient reconciliation and reporting processes.

5. Strengthen customer relationships through professional communication.

6. Contribute to improved cash flow management.

7. Ensure compliance with financial policies and procedures.

8. Support the overall effectiveness of the finance department.

This position offers an excellent opportunity for an aspiring finance professional to gain valuable experience in accounts receivable management, collections, financial reporting, and customer account administration while contributing to the organization's financial success.

Method of Application

Interested and qualified? Go to Gap Recruitment Services Limited on www.careers-page.com to apply