Admin Job At Future Kenya Ltd

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Admin & Sales Support Assistant

Job Summary

Future Kenya Ltd is looking for an organised, motivated and customer-oriented Admin & Sales Support Assistant to help manage daily office activities while supporting the sales team and maintaining positive customer relationships.

The role will involve administration, documentation, customer communication, sales follow-ups, scheduling and coordination. It also offers practical exposure to sales, business development and the ERP and business technology sector.

Key Responsibilities

Sales Support

• Provide day-to-day administrative and coordination support to the sales team.

• Handle customer enquiries through telephone, email and other communication platforms.

• Follow up with both prospective and existing customers.

• Arrange client meetings, appointments and product demonstrations.

• Prepare quotations, proposals, presentations and other sales-related documents.

• Keep prospect, customer and sales activity records accurate and up to date.

• Update the company CRM and maintain the sales pipeline.

• Assist with identifying new leads and potential customers.

• Follow up on outstanding enquiries, quotations and proposals.

• Carry out basic market research to identify possible business opportunities.

• Provide additional support to help the sales team meet its objectives.

Office Administration and Daily Operations

• Support the efficient operation of the office on a daily basis.

• Welcome visitors, direct them appropriately and respond to general enquiries professionally.

• Manage incoming and outgoing emails, correspondence and telephone calls.

• Organise and maintain office files, records and other documentation.

• Coordinate meetings, appointments and internal schedules.

• Monitor regular office needs and inform management when supplies or other requirements need attention.

• Assist in preparing reports, presentations and other business documents.

• Provide general administrative and operational assistance to the wider team.

• Help maintain a professional, orderly and well-organised office environment.

• Facilitate communication between management, employees, customers and business partners.

• Monitor assigned responsibilities and follow up to ensure tasks are completed within the required deadlines.

Qualifications and Experience

• Diploma or Bachelor’s degree in Business Administration, Sales and Marketing, Business Management, Marketing or Commerce.

• 0–2 years of experience in administration, sales support, customer service or a related position.

• Fresh graduates are welcome to apply.

• Strong verbal and written communication abilities.

• Basic knowledge of Microsoft Office, particularly Word and Excel.

• Good organisational skills and the ability to consistently follow up on tasks.

• Strong interpersonal and customer service skills.

• Professional conduct and a willingness to learn.

• Ability to work effectively both independently and within a team.

• Must currently be based in Nairobi.

Desired Skills and Attributes

The ideal candidate should be:

• Proactive and self-driven.

• Well organised and attentive to detail.

• Confident when interacting with customers.

• Comfortable making customer follow-up calls.

• Interested in learning and building a professional career.

• Capable of handling several responsibilities at the same time.

• Dependable and professional.

• Comfortable operating in a sales-focused environment.

• Ready to take initiative and accept responsibility for assigned work.

Learning and Development Opportunities

The position provides practical exposure to:

• B2B sales and business development.

• Customer relationship management.

• Sales administration and coordination.

• CRM systems and sales pipeline management.

• ERP and business management solutions.

• Client communication and relationship building.

• Everyday office and business operations.

The successful applicant will have the opportunity to strengthen their skills and progress professionally within the organisation.

Important Information

This is an entry-level opportunity intended for someone who is at the early stages of their career, is ready to learn and has expectations that are appropriate for an entry-level position.

Application

Interested and qualified candidates should forward their CV to: hr@futurekenya.com using the position as subject of email.