F&B Captain - Myami and Bal Harbour
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Dubai, United Arab Emirates
Job summary
F&B Captain - Myami and Bal Harbour AT Marriott International
About this role
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About the Job
Job Details
Job Number: 26112280
Job Category: Food and Beverage & Culinary
Location: Palm West Beach, Palm Jumeirah Road, Dubai, UAE
Job Type: Full Time
Remote Position: No
Employment Type: Non-Management
Position Overview
The Guest Service Expert is responsible for creating an enjoyable and memorable dining experience for guests rather than simply providing food and processing payments. The role involves delivering attentive service across different stages of the guest experience, including table setup, coordinating with the kitchen, serving and interacting with customers, and maintaining clean and organised work areas.
The position requires employees to consistently contribute to a safe workplace, follow company procedures, maintain quality standards, and present themselves professionally in terms of appearance, uniform, and communication.
Key Responsibilities
Prepare and arrange tables and service areas before and during guest service.
Coordinate with kitchen teams to ensure smooth and timely food service.
Welcome, interact with, and serve guests professionally throughout their dining experience.
Assist guests with menu-related information and accurately process required details.
Maintain cleanliness of work areas, equipment, and service supplies.
Handle guest transactions professionally while ensuring the overall service experience remains welcoming and memorable.
Follow all company policies, procedures, safety requirements, and quality standards.
Maintain a professional uniform, personal appearance, and communication style.
Remain active and mobile for extended periods, including standing, walking, and working across sloped, uneven, or slippery surfaces.
Read menus and visually verify relevant information accurately.
Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and positioning items weighing up to 25 pounds independently and up to 50 pounds with assistance.
Reach above the head and below the knees and perform tasks involving bending, twisting, pulling, and stooping.
Carry out other reasonable duties assigned in support of guests and business operations.
Preferred Qualifications
Education: High school diploma, GED, or equivalent qualification.
Related Experience: Less than one year of relevant work experience.
Supervisory Experience: Not required.
License or Certification: None required.
Marriott International is an equal opportunity employer committed to providing access to employment opportunities for everyone. The company values the diverse backgrounds, cultures, talents, and experiences of its associates and maintains a workplace free from discrimination on protected grounds, including disability, veteran status, and other legally protected characteristics.