Hotel Manager

Hotel Operations Manager

Lead the operation behind a consistently excellent guest experience.

We’re looking for an experienced hotel professional who can bring together guest service, people leadership, commercial performance, and day-to-day operational discipline. You’ll have oversight across the hotel and will be expected to keep departments working as one while maintaining the standards guests and the business depend on.

What you’ll be responsible for

• Coordinate the day-to-day performance of Front Office, Housekeeping, Food & Beverage, Security, Human Resources, and other hotel functions.

• Set clear operational expectations and follow through on service standards across departments.

• Step in when guest concerns arise, ensuring issues are handled promptly and professionally.

• Develop strong working relationships with corporate clients, key guests, and other important business partners.

• Monitor operational records and use them to identify service gaps, inefficiencies, and areas requiring attention.

• Look for practical ways to improve productivity, control operating costs, and strengthen overall hotel profitability.

• Ensure teams operate within established company procedures and maintain required health, safety, statutory, and regulatory standards.

• Work closely with department leaders to maintain smooth coordination during both routine operations and busy periods.

• Contribute to wider business objectives by translating operational priorities into measurable results.

What you’ll bring

• A Degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline.

• At least 5 years of experience working across hotel operations.

• A minimum of 2 years in a managerial or comparable leadership position.

• Strong people-management and communication abilities.

• A solid understanding of guest service, hotel operations, and financial performance.

• The confidence to make decisions, solve operational problems, and hold teams accountable for results.

• A commercially minded approach with a clear focus on efficiency, service quality, and business performance.

The opportunity

This is a hands-on leadership role for someone who understands that a successful hotel is built through the details: engaged teams, responsive service, disciplined operations, satisfied guests, and healthy financial performance. If you can bring those pieces together and lead people effectively, this role gives you the opportunity to make a visible impact across the entire property.

Application

Send your CV with the subject "Hotel Manager" to:hr@elysian-resort.com

Application Deadline: 15th August 2026