HR Administration & Call Support Assistant

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Administrative & Call Support Assistant

Job Overview

Xaji Gate Service Ltd is looking for a proactive and professional Administrative & Call Support Assistant to work from its Nairobi office at Westend Place, Mai Mahiu Road, Nairobi West.

The successful candidate should have clear English communication skills, good computer knowledge and a professional approach to working with clients and colleagues.

Key Responsibilities

• Handle client communication through phone calls, emails and WhatsApp.

• Use Google Drive, Google Sheets and Google Docs to organize, update and manage files.

• Assist the administration team with scheduling, record keeping and data entry.

• Prepare basic reports and management updates.

• Maintain professionalism when communicating with clients and working as part of a team.

Requirements

• Clear communication skills and a good English accent.

• Basic computer skills, including Google Workspace and Microsoft Office.

• Reliable, organized and willing to learn and use new systems.

• Must live near Nairobi West or be able to commute easily to Mai Mahiu Road.

• Diploma or certificate in Business, IT, Communication or a related field is preferred.

Work Type: Full-time, Onsite

Office Location: 4th Floor, Westend Place, Mai Mahiu Road, Nairobi West

Salary: Competitive, depending on experience.

Application

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