Intake Admin Specialist

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Key Responsibilities

• Process and manage more than 100 intake requests each day while maintaining accuracy and efficiency.

• Contact clients to follow up on signed retainers, W-9 forms, and other outstanding documentation.

• Reach out to clients to gather missing details, information, and signatures needed to complete their files.

• Examine intake documents to confirm they are accurate, complete, and meet required standards.

• Proofread client correspondence, forms, and other intake-related materials before submission.

• Review recorded intake calls to identify missing details and contribute to quality assurance efforts.

• Scan, upload, organize, and maintain case-related documents in designated case management systems.

• Prepare, print, scan, and send legal correspondence, including drop letters.

• Put together client care packages and other materials required for case administration.

• Keep client and case information properly updated and organized across internal systems.

• Work closely with intake personnel and legal teams to support efficient and timely case processing.

Required Qualifications

Education

• A Bachelor's degree is required.

• Candidates must be pursuing or have completed a degree in Law, Legal Studies, Paralegal Studies, Political Science, Criminal Justice, or a closely related discipline.

Experience

• Previous experience working in a law firm is essential.

• At least one year of experience in legal intake, legal administration, legal support, case management, client services, or a related area is required.

Application

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