IT Job AT Co-operative Bank

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Key Responsibilities
Managing and keeping the SACCO's ICT infrastructure, networks, servers, and applications in good working order.

Offering technical help to users and making sure systems are up and running with little or no downtime.

Handling the Core Banking/SACCO Management System and other digital tools connected to it.

Checking how well systems are performing and making changes to improve them.

Taking care of ICT security, controlling who has access, managing backups, and preparing for emergencies.

Maintaining network devices like firewalls, routers, switches, and ensuring reliable internet access.

Making sure data is accurate, secure, and follows ICT rules and guidelines.

Handling software updates, installations, and connecting different systems together.

Keeping track of all ICT equipment and software licenses.

Supporting mobile banking, online banking, ATM, and agency banking services.

Preparing reports and suggestions related to ICT for senior management.

Teaching staff how to use ICT systems and stay updated on new technologies.

Doing any other tasks that the Chief Executive Officer may assign.


Qualifications & Experience
A bachelor's degree in Computer Science, Information Technology, Information Systems, or a related area.

Professional ICT certifications such as CCNA, CCNP, CISA, CISM, CEH, CompTIA Security+, Microsoft, or similar will be a plus.

At least three years of experience in ICT systems administration, networking, or ICT support, ideally in a SACCO, microfinance institution, or bank.

Experience in managing Core Banking/SACCO Management Systems.

Knowledge of network setup, cybersecurity, database management, and system maintenance.

Experience in planning for disasters and managing data backups.


Competencies and Skills
The best candidate should have:
Strong ability to analyze problems and find solutions.

Excellent skills in troubleshooting and providing technical support.

High standards of honesty and keeping information private.

Good communication and teamwork abilities.

Ability to handle stress and meet deadlines.

Strong skills in managing projects and staying organized.

Ability to work both independently and as part of a team.

Method of Application

Interested and qualified? Go to Co-operative Bank of Kenya on www.co-opbank.co.ke to apply