IT Job At Safaricom Kenya

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Job Description

Reporting to the Senior Manager – Converged Network Support, the role holder is responsible for ensuring that Safaricom’s network (LAN, Wi-Fi, WAN, Internet, Security Perimeters), IP Telephony, and Video services are working properly to support the business.

Responsibilities

Uphold the company’s code of conduct, policies, and procedures, ensuring integrity and accountability in all work activities.

All employees are responsible for following safety, health, and wellbeing policies, guidelines, and procedures in every action and decision they take.

Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems including LANs, WANs, Wireless, and Internet.

Manage the Local Area Network within the offices.

Manage the Wide Area Network to the branch offices including the Retail Shops and Care Centers.

Manage the Wireless Network within the offices.

Manage the Internet Perimeter and associated systems.

Manage and operate the Cisco Unified Communications environment.

Manage and operate the Video Conferencing environment and monitor trends and manage capacity.

Manage the network infrastructure within the Colocation and Data Center facilities.

Plan and evaluate existing network systems and perform design, installation, configuration, load balancing, and ongoing maintenance of network devices.

Enforce IS security policies on the Extranet and Internet perimeters.

Manage Secure Remote access for staff members, business partners, contractors, and system integrators.

Follow through to ensure design parameters are adhered to at implementation.

Provide direction and recommendations to enterprise business units on project-related solutions and services.

Ensure best buy in liaison with supply chain.

Ensure projects are delivered within budget and on time.

Follow through to ensure design parameters are adhered to at implementation.

Ensure CAPEX and NOPEX savings by using NGN equipment and latest approved technologies.

Develop the team through learning initiatives, mentoring, and coaching.

Engage the team through constant feedback, communication, and performance discussions.

Drive attainment of efficiencies through automation of processes and activities.

Qualifications

BSc in Computing, Engineering, or a similar related field.

Project management certification.

ITIL Foundations, CCNP, CCIE.

6 years of experience in a networked and dynamic environment, with 2 years at a management level.

Must have hands-on experience with a wide range of Cisco LAN and WAN platforms and Cisco IOS.

Ability to handle multiple projects and tasks, make decisions, and solve problems under pressure.

Excellent communication and analytical thinking skills.

Appreciation of basic accounting knowledge is preferred.

Method of Application

Interested and qualified? Go to Safaricom Kenya on egjd.fa.us6.oraclecloud.com to apply