Network Administrator - Jobs In kenya Today

Network Administrator - Jobs In kenya Today

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This position focuses on supporting and improving the organisation’s IT network infrastructure while ensuring high performance, reliability, and security. The role holder will be responsible for managing network systems, identifying opportunities for automation, reducing operational costs, and improving overall service delivery. The role also involves ensuring that all network components operate efficiently and comply with internal IT and information security standards. Positions like this are commonly listed in jobs in kenya today, especially within organisations that are strengthening their digital infrastructure and IT service management capabilities.

The successful candidate will play a key role in maintaining stable network environments while also contributing to continuous improvement initiatives across IT operations.

Key Responsibilities

1. Network and Infrastructure Management
   The role holder will be responsible for the day-to-day management of network systems, including:

• Implementing and maintaining LAN, WAN, network segments, and internet connectivity.

• Ensuring all network connections are stable, secure, and reliable.

• Maintaining compliance with information security (InfoSec) policies and standards.

• Supporting high availability of all network services to minimize downtime.

• Installing, configuring, and maintaining network-related hardware and software.

2. System Upgrades and Technical Maintenance
   To ensure smooth operations, the role includes:

• Coordinating system upgrades and repairs through established IT operations procedures.

• Working closely with country IT operations teams following standard operating procedures (SOPs).

• Ensuring proper training and knowledge transfer within IT support teams.

• Updating technical documentation regularly to reflect system changes.

• Ensuring all infrastructure changes are properly recorded and controlled.

3. Automation and Continuous Improvement
   A key responsibility is identifying opportunities to improve efficiency by:

• Evaluating existing network processes for automation opportunities.

• Supporting cost reduction initiatives within IT operations.

• Enhancing service delivery through improved network management practices.

• Implementing improvements that increase system efficiency and reliability.

4. Monitoring, Alerting, and Incident Management
   The role holder will actively monitor network performance and respond to issues by:

• Designing and implementing monitoring systems, alerts, and performance thresholds.

• Detecting potential network disruptions before they escalate.

• Managing network incidents and events in a timely manner.

• Assessing the severity and impact of network issues.

• Applying appropriate corrective actions to restore services quickly.

• Ensuring network redundancy and backup systems are in place.

5. Service Request and Incident Resolution
   The role involves handling technical support requests, including:

• Resolving Tier 2 and Tier 3 network-related incidents.

• Ensuring all issues are resolved within agreed service level agreements (SLAs).

• Escalating complex technical problems when necessary.

• Providing timely updates to stakeholders during incident resolution.

• Supporting smooth IT service delivery across the organisation.

6. Documentation and Compliance
   Proper documentation is essential for this role, including:

• Maintaining accurate and updated network documentation.

• Recording system configurations, changes, and upgrades.

• Ensuring compliance with IT governance and security standards.

• Supporting audits and technical reviews when required.

7. Career Development and Continuous Learning
   The organisation supports ongoing professional growth through:

• Regular performance check-ins with management.

• Access to mentorship and technical training programs.

• Structured career development and feedback sessions.

• Biannual career reviews to assess progress and future goals.

• Opportunities to contribute to a growing and evolving IT environment.

Qualifications and Requirements

1. Technical Knowledge

• Basic understanding of network management principles and industry standards.

• Familiarity with network device lifecycle management.

• Awareness of IT service management practices and frameworks.

2. Project and Operational Skills

• Basic project management skills for supporting IT initiatives.

• Ability to follow structured IT processes and SOPs.

• Strong understanding of troubleshooting and incident management.

3. Core Competencies
   The ideal candidate should demonstrate:

• Strong problem-solving and analytical abilities.

• Ability to work effectively under pressure in fast-paced environments.

• Attention to detail and commitment to service quality.

• Good communication skills for technical and non-technical stakeholders.

• Willingness to learn and continuously improve technical skills.

Final Summary
This role is ideal for an IT networking professional who is passionate about maintaining stable infrastructure while driving continuous improvement in system performance and efficiency. Similar opportunities are frequently found in jobs in kenya today, especially in organisations investing in modern IT systems, automation, and digital transformation.

Method of Application

Interested and qualified? Go to One Acre Fund on oneacrefund.org to apply