Receptionist - Jobs In Kenya Today

Receptionist - Jobs In Kenya Today

Position Overview

A renowned luxury Golf Club based in Nairobi is seeking to recruit experienced, polished, and service-oriented Receptionists and Waiters to strengthen its hospitality team. The ideal candidates should demonstrate exceptional customer service skills, professionalism, and the ability to thrive in a high-end hospitality environment.

Qualifications and Requirements

• Degree or Diploma in Secretarial Studies, Front Office Administration, Hospitality Management, Business Administration, or a related field.

• At least two years of experience in a reception, front office, guest relations, or similar customer-facing role, preferably within a premium hospitality, leisure, or luxury service setting.

• Proficient in the use of Microsoft Office applications and general computer systems.

• Sound understanding of front desk operations, guest service standards, and customer relationship management.

• Experience using front office equipment, point-of-sale systems, and electronic payment devices such as PDQ/card payment terminals.

• Excellent spoken and written communication skills in both English and Kiswahili.

• Well-groomed, professional, and capable of creating a positive first impression for guests and visitors.

• Strong interpersonal skills with a commitment to delivering outstanding customer experiences.

• Ability to manage multiple tasks efficiently while maintaining accuracy and attention to detail.

• High level of discretion, integrity, and professionalism when handling sensitive information.

Work Schedule

The role operates on a shift basis as follows:

• Morning Shift: 6:00 a.m. – 2:00 p.m.

• Afternoon/Evening Shift: 2:00 p.m. – 10:00 p.m.

Location

• Nairobi

Compensation

• Gross monthly salary of KES 40,000.

Method of Application

Interested candidates should submit their CVs to: jobs@phinaconsultant.co.ke cc: mailto: jobs@phinaconsultant.co.ke for consideration.