Sales Assistant – Tele-sales

Location: Not specified
Industry: Renewable Energy

Our client in the renewable energy sector is looking for a Sales Assistant – Tele-sales to turn digital enquiries into sales opportunities. The role will focus on following up with prospective customers, understanding their needs, guiding them through available products and services, and working towards set sales targets.

The work will involve

• Contacting people who respond to social media campaigns and other digital lead-generation activities.

• Making outbound calls to prospective customers and explaining the relevant products and services.

• Responding to customer concerns and objections and working towards successful sales.

• Developing ongoing relationships with both prospective and existing customers to support repeat business and loyalty.

• Keeping CRM records up to date, including customer conversations, leads, sales activities and conversions.

• Sharing observations with the marketing team on the quality of leads received and the performance of campaigns.

• Suggesting ways to improve telesales scripts, selling approaches and customer engagement.

What you should have

The position requires a Diploma or Bachelor's Degree in Sales, Marketing, Business Administration or a related field.

You should also have:

• At least 12 months' experience in telesales, telemarketing or inside sales.

• Experience working with leads generated through social media is an added advantage.

• Strong communication, interpersonal, listening and negotiation abilities.

• Confidence, resilience and a clear focus on achieving sales targets.

• Good organizational skills and the ability to handle several tasks while meeting deadlines.

• Proficiency in Microsoft Office applications.

• Familiarity with CRM systems.

The successful candidate will be expected to combine consistent lead follow-up with strong customer communication and a results-focused approach to sales.

Application

hr@Skillgap.co.ke using the position as subject of email.