Sales Associate at Buysimu
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Nairobi, Kenya
Job summary
Sales Associate at Buysimu Technologies Limited
About this role
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SALES ASSOCIATE
About the Role
BuySimu Technologies Limited is looking for an energetic, self-driven, and results-focused Sales Associate to join its growing team. The successful candidate will play an important role in promoting the company’s products and services, identifying and acquiring new customers, developing strong customer relationships, and contributing to sales growth within an assigned territory.
The Sales Associate will be responsible for carrying out sales and marketing activities, engaging potential customers, explaining available products and services, following up on leads, and converting prospects into customers. The position requires an individual who is comfortable working in the field, interacting directly with customers and merchants, and working towards defined individual and team sales targets.
The role will also involve promoting Buy Now Pay Later (BNPL) products and BuySimu services to customers and merchants. The successful candidate will be expected to understand the products being promoted and communicate their features, benefits, and payment plans clearly to prospective customers.
The position requires a high level of self-motivation, professionalism, integrity, and commitment to achieving agreed sales objectives.
Key Responsibilities
1. Customer and Partner Acquisition
The Sales Associate will be responsible for identifying and bringing new customers and partners into the BuySimu network.
Key responsibilities include:
Identifying potential customers within the assigned territory.
Identifying and recruiting suitable partners for BuySimu products and services.
Approaching prospective customers and introducing them to the company’s products and services.
Building a pipeline of potential customers and partners.
Developing relationships with prospects and guiding them through the sales process.
Following up consistently with potential customers to increase conversion opportunities.
Working towards the acquisition of new customers and partners in line with agreed sales objectives.
The Sales Associate should be proactive in identifying opportunities and expanding the company’s customer and partner base within the assigned area.
2. Field Sales and Marketing
Conduct sales and marketing activities within the assigned territory to increase awareness and generate sales.
Responsibilities include:
Carrying out field sales activities within assigned areas.
Conducting direct marketing activities with potential customers.
Promoting BuySimu products and services to prospective customers.
Engaging customers and merchants directly to explain available offerings.
Identifying suitable locations and opportunities for customer engagement.
Participating in sales activities designed to increase product awareness and customer acquisition.
Supporting the company’s efforts to expand its presence within assigned territories.
The role requires an individual who is comfortable working in the field and engaging directly with customers and potential business partners.
3. Product Promotion and Customer Education
The Sales Associate will be responsible for explaining BuySimu products and services to potential customers and helping them understand the available options.
Key responsibilities include:
Explaining product features clearly to potential customers.
Communicating the benefits of BuySimu products and services.
Explaining applicable payment plans to prospective customers.
Responding to customer questions about products and services.
Providing accurate information to help customers understand the available offerings.
Promoting Buy Now Pay Later (BNPL) products.
Promoting BuySimu services to customers.
Promoting BuySimu services to merchants.
Supporting customers in understanding the products and services being offered.
The Sales Associate should be able to communicate product information clearly and confidently while maintaining a professional relationship with prospective customers.
4. Sales Target Achievement
The Sales Associate will be expected to contribute directly to sales growth by achieving individual targets and supporting overall team performance.
Responsibilities include:
Working towards and achieving assigned individual sales targets.
Contributing to the achievement of team sales objectives.
Developing and following up on sales opportunities.
Converting qualified prospects into customers.
Maintaining consistent sales activity within the assigned territory.
Identifying opportunities to increase sales of BuySimu products and services.
Supporting the broader sales team in achieving agreed performance objectives.
The position is results-oriented and requires a strong commitment to meeting established sales targets.
5. Lead Follow-Up and Conversion
Effective follow-up will be an important part of the Sales Associate’s responsibilities.
Key duties include:
Following up on leads generated through sales and marketing activities.
Maintaining communication with prospective customers.
Understanding customer requirements and responding appropriately.
Addressing relevant questions and concerns raised by prospects.
Maintaining consistent engagement with potential customers.
Converting suitable prospects into active customers.
Supporting the customer through the onboarding process once they decide to proceed.
The Sales Associate should maintain an organised approach to lead management and follow-up to maximise conversion opportunities.
6. Customer Onboarding and Documentation
Ensure that customers are onboarded accurately and that all required documentation is properly completed.
Responsibilities include:
Guiding customers through the onboarding process.
Ensuring customer information is captured accurately.
Completing and maintaining required customer documentation.
Checking that relevant onboarding information is complete and accurate.
Following the company’s established procedures for customer onboarding.
Supporting customers throughout the onboarding process where assistance is required.
Accuracy is important when handling customer information and documentation, and the Sales Associate should ensure that all required details are properly captured.
7. Customer Relationship Management
Maintain positive and professional relationships with existing and prospective customers.
Key responsibilities include:
Providing excellent customer service.
Maintaining positive relationships with customers.
Responding professionally to customer questions and concerns.
Supporting customers with relevant information about BuySimu products and services.
Following up with customers where appropriate.
Building relationships that support continued customer engagement.
Maintaining a professional approach in all customer interactions.
Strong customer relationships will support both customer satisfaction and continued sales growth.
8. Sales Reporting
Maintain accurate sales information and provide regular reports on sales activities and performance.
Responsibilities include:
Preparing weekly sales reports.
Preparing monthly sales reports.
Reporting on sales activities and progress against targets.
Providing relevant information on leads, customers, and sales performance.
Ensuring that submitted reports are accurate and complete.
Providing management with information required to monitor sales activities and performance.
9. Market Intelligence
Gather information from the market and provide relevant feedback to support sales activities.
Key responsibilities include:
Gathering market intelligence from customers and the assigned territory.
Identifying customer needs and preferences.
Providing feedback on customer requirements.
Monitoring competitor activities.
Sharing relevant information about competitor activities with the appropriate team.
Communicating market observations that may support sales and marketing activities.
The Sales Associate should remain attentive to customer feedback and developments within the market.
10. Promotional Campaigns and Activations
Participate in promotional campaigns and company-organised activations.
Responsibilities include:
Participating in promotional campaigns organised by the company.
Supporting company activations within assigned territories.
Engaging potential customers during promotional activities.
Promoting BuySimu products and services during activations.
Supporting customer acquisition activities associated with company campaigns.
Contributing to the visibility and promotion of BuySimu products and services.
Qualifications and Requirements
11. Academic Qualification
The successful candidate should possess at least a Diploma in:
Sales
Marketing
Business Administration
A related field
12. Industry Experience
The candidate must have experience in the mobile phone industry.
Relevant experience may include:
Mobile phone retail.
Mobile phone distribution.
Mobile phone brand sales.
Experience in the mobile phone industry is a key requirement for the position.
13. Skills and Personal Attributes
The successful candidate should demonstrate:
Strong communication skills.
Good negotiation skills.
Strong interpersonal skills.
Ability to work independently.
Ability to work towards and achieve set sales targets.
Good customer relationship management skills.
Ability to use smartphones effectively.
Proficiency in relevant digital applications.
High level of integrity.
Professional conduct when dealing with customers and partners.
Strong self-motivation.
Results-oriented approach to sales activities.
The ideal candidate should be energetic, proactive, customer-focused, and committed to achieving sales results while maintaining strong professional relationships with customers, merchants, and partners.
Application
CV and cover letter to careers@buysimultd.co.ke by 15th August 2026