Tour Consultant - Jobs In Kenya today

Tour Consultant - Jobs In Kenya today

Position Summary

The Travel Consultant will be responsible for planning, coordinating, and managing tailored travel experiences across Kenya and the wider East African region. This includes designing safari packages, multi-destination tours, and customized travel itineraries that align with client preferences, interests, and budgets. The role involves handling customer inquiries, preparing travel proposals and quotations, coordinating reservations, and ensuring seamless travel arrangements throughout the customer journey.

Qualifications and Experience

• Diploma or Bachelor's Degree in Tourism Management, Hospitality Management, Travel and Tours Operations, or a related field.

• A minimum of eight to ten years of experience in travel consulting, tour operations, destination management, or a similar role within the travel industry.

• Demonstrated knowledge of East African tourism products, destinations, and travel logistics.

Key Responsibilities

• Develop customized travel itineraries and holiday packages tailored to individual client requirements, travel preferences, and budget considerations.

• Prepare detailed and competitive travel quotations, proposals, and cost estimates for clients.

• Manage reservations and bookings for accommodation, transportation, excursions, park permits, and other travel-related services.

• Liaise with hotels, lodges, transport providers, guides, and internal departments to ensure efficient coordination of travel arrangements.

• Respond promptly to client inquiries, itinerary amendments, and special requests while maintaining a high level of customer satisfaction.

• Build and maintain strong relationships with clients by delivering professional, personalized, and responsive service.

• Stay informed about tourism trends, destination developments, travel regulations, and new experiences within Kenya and East Africa.

• Negotiate with suppliers and service providers to secure competitive rates and maximize profitability while maintaining service quality.

• Monitor travel operations to ensure smooth execution of itineraries and resolve any issues that may arise during travel.

Skills and Competencies

• Strong understanding of destination management, travel planning, and itinerary development.

• Excellent communication, client engagement, and customer service skills.

• Strong organizational abilities with the capacity to manage multiple bookings, deadlines, and client requests simultaneously.

• Proficiency in Microsoft Office applications and travel planning tools such as Wetu Itinerary software.

• Effective negotiation, supplier relationship management, and problem-solving skills.

• Ability to work accurately under pressure while maintaining exceptional attention to detail and service standards.

Method of Application

Interested and qualified? Go to Achyutam on www.linkedin.com to apply

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