Wig Stylist & Customer Care

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Wig Styling & Customization
Style wigs according to customers' preferences, desired look, event, and finish.

Customize wigs as needed to enhance fit, comfort, and appearance.

Straighten, curl, lay, shape, and finish wigs to meet brand standards.

Ensure every styled wig is clean, neat, polished, and ready for handover, delivery, or content use.


Wig Maintenance & Revamping
Provide wig maintenance services like washing, conditioning, detangling, drying, and styling.

Revamp and restore used wigs to improve softness, shape, movement, and appearance.

Handle different wig textures, lengths, and types with care.

Use proper hair care products, styling tools, and equipment to keep wig quality intact.


Content & Model Styling
Style wigs for models, photoshoots, videos, and company content.

Support styling during shoots and campaigns.

Collaborate with the team to make wigs camera-ready and in line with the brand's image.

Offer creative ideas for styles, looks, and finishes that support content and product promotion.


Customer Experience
Give customers guidance on wig care, styling, maintenance, and product use.

Help customers with questions and recommendations at the store and through customer service channels.

Provide a friendly, patient, and professional experience always.

Help customers feel confident and informed about maintaining and caring for their wigs.


Operations & General Support
Help prepare, inspect, and package customer orders when needed.

Keep the styling workspace clean, organized, and professional.

Clean, store, and organize tools, equipment, and hair products properly.

Support the team with day-to-day tasks when required.


Minimum Qualifications & Requirements
Hold a diploma or bachelor’s degree in cosmetology, hairdressing, beauty therapy, or a related field from an accredited institution.

Have practical experience in wig styling, with skills in various wig types and textures.

Know wig maintenance, revamping techniques, and proper hair care.

Have styling skills to confidently straighten, curl, and create polished wig styles.

Show strong attention to detail and a commitment to clean, professional results.

Have good communication and customer service skills.

Be organized, reliable, and able to handle multiple tasks in a fast-paced environment.

Be willing to learn and adapt to the company’s products, standards, and approach.

Be flexible to work on weekends and public holidays.

Be comfortable working behind the scenes in a creative environment and interacting with models during shoots.

Must be ready to attend a full physical interview at the company, which will include a practical assessment of wig handling skills.


Added Advantages
Hold a specialized certification in wig technology, hair extensions, or scalp health from a recognized training body.

Have professional training in customer experience management or service excellence programs.

Previous experience in a wig studio, beauty brand, or hair business.

Method of Application

Interested and qualified? Go to Morsan HR Consulting on morsanhr.co.ke to apply